Manager, West Coast Page Program

Job Description

Responsibilities

Since 1933 the NBCUniversal Page Program has been the premier early-career experience in media. Throughout their year in the program, Pages build skills, contribute in meaningful ways to the company and grow personally. After completion of 3 challenging, eye-opening and diverse rotations, Pages graduate from the program uniquely positioned to tackle an exciting career in media.

We are looking for a Manager to lead the West Coast Page Program. In this role, you will be responsible for managing the rotational development experience for approximately 40-50 Pages based in LA. You will be a jack of all trades HR professional to support the full West Coast Page experience, wearing many hats from coach to manager to talent developer to recruiter. Key responsibilities include assignment development, curation and management; assessment and selection of incoming Pages; designing and facilitating early career professional development content; coaching and developing early career talent and working with the businesses to connect graduated Pages to open roles at the company. The Manager must also handle sensitive employee and performance issues / concerns in partnership with HR.

In order to be successful, you must possess strong relationship building and partnership skills, a high degree of professional maturity and have a passion for coaching and developing early career talent. You must also be able to connect the future of the program with the future needs of NBCUniversal and work across a matrixed team of HR & Talent professionals and business leaders. Lastly, you must have a knack for building and cultivating a fun culture that is inclusive, welcoming and grounded in professional development. In this role, you will report to the Director of the National Page Program (who is based in NY) and directly supervise the Coordinator, West Coast Page Program. This role sits on our US Based Early Careers Team which also has oversight of our company wide internship program.
• Act as general manager for the West Coast Page Program, which includes overseeing all West Coast Pages and all program processes and operations
• Make decisions about the direction and overall growth / enhancement of the West Coast program; using data and insights and your knowledge of NBCUniversal and industry trends to guide you
• Serve as primary 1-1 development coach and manager for all West Coast Pages conducting regular check in meetings focused on their development and performance, and handling sensitive situations with care
• Identify opportunities to strengthen the program and experience in several aspects, including culture, operations, training & curriculum, & recruitment
• Oversee, in partnership with the greater Page team, a robust 2-week onboarding experience 3x per year
• Act as cultural ambassador of the company and role model to Pages, helping them seamlessly integrate and acclimate to NBCUniversal
• Schedule and conduct exit interviews for departing Pages, tracking feedback and identifying trends; collect and analyze data to report up to leadership; make recommendations based on insights.
• Support the national Page Program experience and strategy as part of the Page leadership team
• Support other early career needs and Internship Program as needed

Qualifications

Basic Qualifications:
• Bachelor's degree in Human Resources or related field
• Minimum 5 years of experience in HR, Recruiting, Talent Development, Program Management, Diversity and Inclusion or Program Management
• At least 2 years' experience in a HR Generalist or Specialist role
• Previous experience managing full time employees

Eligibility Requirements:
• Must be willing to work on-site in Universal City, CA
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older

Desired Characteristics:
• High degree of professionalism, sensitivity and maturity
• Strong ability to manage sensitive issues
• Deep HR Generalist expertise
• High degree of empathy
• Commitment to diversity, equity, and inclusion
• Understanding, continued curiosity, and passion around working with early career populations
• Game for anything, fun, team player
• Some experience coaching and working with early career population
• Must be able to work independently with the ability to prioritize and manage time effectively

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.

Jobcode: Reference SBJ-req8m2-3-134-104-173-42 in your application.