Manager, Programmatic

Job Description

Responsibilities

The Position
NBCUniversal's Advertising Platforms & Operations team is responsible for the product development, project management, and day-to-day operations of NBCUniversal's full advertising technology suite. The division services both internal and external customers in support of NBCUniversal's $8B annual advertising business.
The Programmatic Ad Operations team within Business Operations & Services is a close-knit, fast-paced team tasked with executing all programmatic guaranteed and private marketplace deals domestically and globally. We are currently seeking a Programmatic Manager to support the team with deal trafficking escalations, creative quality assurance and troubleshooting across the NBCU and Peacock Programmatic portfolio.

The ideal candidate is a highly collaborative person who is passionate about media and advertising innovation, cares about customers, and understands the value of good user experiences.  

Responsibilities:

Reporting to the Manager, Digital Sales Operations, the person in this role will:
• Day-to-day team management including on-boarding and development of direct reports
• Communicate technical issues, particular issues with deal escalations, in a manner that is easy for a non-technical audience to understand
• Provide training (troubleshooting programmatic deal delivery issues, creative spec, nuances across ad servers, DSPs, tag vendors, etc) to Sales and Sales Operations as needed
• Develop strategic relationships with our business partners and vendors
• Establish and improve workflow, processes, and establish goals for measuring and improving product output (quality, conformity, scalability, and sustainability)
• Contribute to Leadership meetings and strategic planning for Sales Operations organization
• Analyze campaign performance & recommend optimization techniques to alleviate under delivery
• Identify issues preventing campaigns from hitting KPI's and propose effective solutions
• Escalate and help resolve technical campaign, creative, or DSP related issues

Qualifications/Requirements
• 3+ years Digital Ad Operations experience
• 1+ years work in Programmatic field and understanding of Programmatic landscape
• Bachelor's degree or equivalent experience required
• Familiarity with work management and documentation tools, preferably Jira and Confluence
• Proven ability to understand and communicate using technical language
*While this role is technically located in NYC, this person can work remote*

Desired Characteristics
• Knowledge of FreeWheel and Google Ad Manager SSP
• Prior experience working directly with DSP partners
• Fluency in Microsoft Excel
• Familiarity with a front-end order management system preferred (Operative.One)
• Documentation enthusiast
• Excellent communication skills and attention to detail
• Experience working for a large-scale media company, specifically within / supporting Advertising Sales

Jobcode: Reference SBJ-d2q4v7-18-222-22-244-42 in your application.