Product Designer, Internal Tools

Job Description

Responsibilities
At the NBC News Group, we're responsible for the best, most impactful news brands in the industry, including NBC News, MSNBC, CNBC, Today, and E!. We care passionately about news and our ability to help our customers to get informed and inspired about what's important to them (and us.)

As a Product Designer on our Internal Tools team, you will ideate and grow our editorial experiences to better serve editors and producers working on our trusted brands. You will work with a passionate, editor-centric agile team to create and evolve the user experiences and workflows of our internal systems used for content management, and content curation, and more. This includes being a core contributor and co-facilitator in product discovery (research & synthesis, workshops, ideation), evolving our design systems to support the design solutions, and guiding those design solutions through the engineering process.

Success in this role is driven by the ability to collaborate with internal teams and design peers to grow the organization's UX expertise. Key to this is staying current on customer needs and behaviors, particularly as they apply to our editorial team's day-to-day experiences. This includes gathering input from and coordinating with teams like research, editorial, growth, broadcast, advertising, and business development to ensure a focus on data driven design solutions that have been validated with real users.

What We Value:

At NBCU, Product Designers are the customer advocates. We use human-centered thinking and empathy to understand customers' behaviors and needs and create solutions for them. To accomplish this, we hold our collaborative relationships with our peers in high regard, preferring to overcommunicate and listen deeply. As a team, we are always seeking to improve by staying curious, acknowledging that the right way is rarely the easy way, and proactively seeking solutions. Organizationally, we ensure that product designers have clear career growth opportunities that are fostered by coaching & mentoring by design leaders.

The Job:
• Work on a passionate, consumer-centric agile team to create and evolve our cross-brand products that provide value to our internal teams.
• Channel broader design vision and articulate product design strategy via visual artifacts.
• Work closely with customer-facing designers and Agile teams to streamline experiences
• Grow expertise and stay current on best-in-class editorial tools as they apply to News experiences.
• Partner closely with Editorial and Engineering team members to develop new features.
• Determine hierarchies of information and content flow, contributing to a design system that evolves and grows around our front-end experiences and internal tools.
• Capture interactions, edge-cases, & the various states of these experiences through deliverables such as user flows, wireframes, and prototypes
• Work within, and contribute to, our design systems as well as cross-platform visual systems and languages
• Be a core contributor and/or co-facilitator in product discovery, from research and synthesis to workshops and ideation
• Use data to inform design decisions and continually validate your work with real users
• Map out user journeys and flows
• Partner and collaborate with internal teams including research, editorial, marketing, growth, broadcast, advertising, business development and others
• Utilize design thinking skills to gather insights and inputs from internal stakeholders
• Build low-fi to high-fi designs as needed in the product development process to run reviews and to gain buy-in on ideas.
• Collaborate with design peers and their teams to share learnings, leverage shared effort and ensure quality cross-platform experience

Qualifications/Requirements
• 5+ years of experience as a full-stack product designer who utilizes a data-driven, human-centric approach to product design and development
• 5+ years of experience with Product Discovery, Design Thinking, Lean UX
• 5+ years of experience with contemporary design, prototyping tools, and methods
• Exceptional ability to present and visually communicate
• Proven ability to utilize design thinking and facilitation skills to gather insights and inputs from internal stakeholders
• Channel broader design vision and articulate product design strategy via visual artifacts
• Build low-fi to high-fi designs as needed in the product development process to run design reviews and to gain buy-in on ideas
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be fully vaccinated against COVID-19 at the commencement of employment or must undergo regular COVID-19 testing if Company determines your job position requires accessing an NBCUniversal worksite.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Desired Characteristics
• Exceptional ability to present and visually communicate
• Proven ability to utilize design thinking and facilitation skills to gather insights and inputs from internal stakeholders
• Channel broader design vision and articulate product design strategy via visual artifacts
• Build low-fi to high-fi designs as needed in the product development process to run design reviews and to gain buy-in on ideas
• Robust design skills, including interaction design, layout, typography, and color
• Ability to clearly document interactions, edge-cases, & the various states of these experiences through deliverables such as user flows, wireframes, and prototypes
• Work within, and contribute to, our design systems as well as cross-platform visual systems and languages
• Understanding of usability & accessibility best practices across platforms throughout the design process, with a background in mobile preferred

Jobcode: Reference SBJ-rjmq0b-3-141-244-201-42 in your application.