Full Time Job
Head Of Office Management
Moving Picture Company
- Paid
- Full Time
Job Description
Moving Picture Company (MPC) is a global VFX studio with decades of storytelling experience across the feature film and episodic industries, with award-winning highlights including The Lion King, 1917, The Mandalorian, and Wandavision.MPC's global network of artists constantly innovates to bring unimaginable ideas to life through cutting-edge technology and boundless creativity. Part of the Technicolor Creative Studios network, MPC continues to lead the visual arts industry, building authentic and long-lasting connections with audiences across screens worldwide.
The Head of Office Management Services will oversee the general operational needs of Technicolor Creative Studios and its brands in Montreal. The successful candidate will have strong organizational, leadership, and communication skills with an emphasis on customer service and support.
Studio Operations Management:
• Represent the Operations team in local Senior Management Team and leadership meetings
• Oversee Staff support, ad hoc requests, and budget
• Ensure process creation & documentation to maintain a standard for day-to-day studio management
• Align all Operations teams to support operational processes across sites (Montreal and Toronto) and TCS brands in Montreal – Mikros, MPC and Technicolor Games
• Supervises the Office Manager, Receptionist, Orientation Coordinator, Executive Assistant and PO Processor
• Manages Visitor coordination and approval
• Responsible for Studio tours upon request
• Manages Client services:
• Coordination with client side to facilitate a smooth visit
• Facilities coordination:
• Coordinate with the the systems team for desk set-up and hardware specifications
• Calendar bookings
• Coordinate with the production team
• The primary point of contact for client requests during their visit
• Supervision of Lead Runner in client support during visit
• Food & beverage runs
• Reservations
• Appointment bookings
• Manages Studio merchandise inventory and orders
• Budget approval
• Inventory management
• Approvals and orders
• Administrative support for employee engagement activities and events organized by Internal Communications and Culture Manager
• Oversee purchase order administration with the Office Coordinator:
• Operational POs
• Facilities POs
• Production outsourcing POs
• Engagement POs and payments
• Operations approver in the Coupa approval chain
• Statement Report approver for MPC corporate credit card
• Oversee food & beverage services with the Office Manager & Runners Team:
• OT meal process implementation
• Daily OT meal execution – Runners Team
• Weekly food & beverage inventory
• Weekly food & beverage orders
• Ad hoc food & beverage requests
• Work with the procurement team to review food & beverage vendors
Facilities Support:
• Coordinate with the facilities team for general studio maintenance
• Studio improvement projects:
• Capex budget proposals
• Budget management for Capex projects
• Project management with facilities manager
Launch/Manage TCS Café Project:
• Operational set-up and process creation/documentation
• Recruitment – café team
• Training and implementation of café processes and schedules
• Operational budget management
• Work with Employee Engagement and Culture Manager to support event planning in the café space
• Work with the Office Manager and Runners Team to help with regular studio services in the café space
Employee Onboarding and Induction – with Orientation Coordinator and HR:
• Oversee employee onboarding and induction with the Orientation Coordinator, HR, and Infrastructure Operations
• Onboarding project management before employees start date:
• Desk assignment
• Account credential assignment
• Hardware assignment
• Induction coordination in the first week
• Studio tour
• Branded induction
• Documentation of first-week plans for managers, trainers, and other stakeholders
• Regular employee support during first month
• General employee experience support
• New Starters Hub SharePoint:
• Documentation of Technicolor policies and procedures for starters
• Montreal city guide
• Studio Operations guide
Infrastructure Operations Support:
• Fixed asset inventory support
• Shipping and receiving coordination
• Hardware packing
Environmental Health and Safety:
• Member of environmental health and safety committee
• Covid-19 safety and security measures
• Contingency plan administration
• Monthly H&S walkthrough
• Manage action items for the the H&S committee
• Integrating TC Games into the H&S structure
Business Continuity Management
• Ensure that Business Continuity Plan is up to date
• Run tabletop exercises to ensure that our contingency plans are effective
Content Security Management
• Security Council Chair and Management Security Lead on client security audits
• Physical and content security audits with clients
• Internal security training
• Raise and manage Significant Business Incidents
• Ensure that remediations are actioned by the appropriate parties and completed
• Yearly security budget
Qualifications
• Self-motivated
• Strong team leader
• Organized and efficient
• Strong communication skills, oral and written
• Strong problem-solving skills
• Ability to work efficiently under tight deadlines and prioritize tasks
• Strong attention to detail
• Strong knowledge of Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Bilingual (English and French), oral and written
• Experience in customer service, Restauration, or client services an asset
Jobcode: Reference SBJ-gk572p-44-201-99-133-42 in your application.
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Company Profile
Moving Picture Company
Technicolor is home to the world's premiere portfolio of visual effects brands, services, and creative innovations. With locations that span the globe, and service offerings tailored to the specific creative and storytelling needs of each project, we power premium content. Our diverse family of VFX brands includes: MPC, The Mill, MR. X, Mikros MPC Advertising, and Technicolor VFX. Each studio has their own unique approach to help storytellers create out of this world experiences.