Systems Administrator

Job Description

Systems Administrator II (Linux) Vancouver, BC

Description

Position at Industrial Light & Magic

As the Systems Administrator II, working with both local and global teams at other ILM studios, you are comfortable administering infrastructure and services no matter where these are based - be it on-premises, at our remote data centers or cloud-based.
Our Systems Administrator II communicates proactively and clearly and is capable of providing documentation for both technical and non-technical audiences.

The role is well suited for a self-starter with a cross-disciplinary mindset and DevOps-style approach. If you are interested in the role, please apply even if your experience and skills don't perfectly match our ideal credentials.

What You'll Do
• Escalation point for high-priority, production-related issues
• Proactive and creative in identifying and addressing pain points through documentation, automation, scripting or redesigning existing infrastructure
• Design, build and administrate virtual and bare-metal infrastructure and associated services including desktop, server, storage and network-related infrastructure
• Implement effective service monitoring, maintenance programs, and foundational system design with a global perspective
• Help maintain security compliance and ensure that processes and procedures follow company and industry standards
• Maintain documentation and processes around key infrastructure and services
• Provide excellent support, including clear verbal and written communications to both technical and non-technical people
• Participate in the activities of the local and global team, including development, support activities, and regular status and planning meetings
• Proactively maintain and expand working knowledge of industry trends and technical developments in related areas
• Lead technical projects from initial concept through deployment on schedule and on budget
• Conceptualize the design specifications, establish production client requirements, work with technology teams and clients to plan project costs, timelines, tasks, and dedicate appropriate resources

What We're Looking For
• Bachelor's degree in Computer Science, or equivalent degree or professional experience in a technical discipline
• 4-5 years of experience in IT related or other technical discipline
• 4-5 years of experience in designing, building and supporting systems in a multi-platform high performance production environment
• Previous experience in VFX or similar production-driven environment preferred
• Focused and personable team player
• An effective communicator, who can both listen and engage and is able to diplomatically work with other teams and departments at a global scale
• Must be able to prioritize a multitude of requests and be able to break down and resolve complex problems
• Able to break down complicated technical goals and projects into planned tasks and components
• Strong customer service attitude and skills - passionate about delivering rigorous follow-through and owning issues to completion
• Agile, flexible mindset with the ability to adapt to rapidly changing requirements
• Detail oriented
• Administration and support of critical services and resources including configuration, licensing, monitoring, patching and updates
• Ability to automate workflows and extend services via scripting through Bash/Shell and Python or other languages
• Deployment and administration of cloud-based services and infrastructure including for compute and storage
• Working with VMWare or other equivalent virtualization platforms in an enterprise environment, including hardware and software configuration, provisioning, orchestration and monitoring
• Methodically troubleshooting and evaluating performance and service issues, including the ability to analyze and trace across multiple data inputs, logs and metrics
• Administering and supporting a heterogeneous OS environment including Linux, Windows and macOS for both server and desktop
• Passionate and knowledgeable about enterprise IT security concepts, procedures and implementations
• Excellent documentation skills, including writing for both technical and non-technical audiences
• Creating and supporting distributed scalable systems that are secure, fault tolerant and reliable
• Nice to have:
• Experience supporting production/customer critical systems
• Highly competent Linux administrator for both server and client side
• Remote desktop protocols and administration such as Teradici PCoIP
• Broad knowledge of storage architecture, protocols and administration
• Configuring network attached storage including backup and caching
• Broad knowledge of network architecture, protocols and administration
• Configuring network switches including IP and VLAN allocation and management
• Build automation and configuration management
• Cloud-native technology, tools and frameworks

**FOR US BASED NEW HIRES ONLY:** We are taking a responsible approach to creating environments that allow us to do what we do best - entertain and inform millions around the world. As part of our commitment to health and safety, COVID-19 vaccines are required for current US salaried and non-union hourly employees, as well as all newly hired US employees.
• • •

This position is with Lucasfilm Entertainment Company Ltd. LLC, which is part of a business segment we call Industrial Light & Magic.

Jobcode: Reference SBJ-gwxnv2-18-226-166-214-42 in your application.