Job Description
THE JOB
The Venue Nation Training Manager is all about creating impactful, dynamic training programs that align with our strategic goals and inspire our teams. You'll lead the design of engaging, learner-focused content, drive exciting new venue openings with onsite training, and collaborate closely with leaders to ensure our programs make a lasting impact. If you're a creative, organized training professional with a passion for transformative learning experiences, this is your opportunity to make a difference!
WHAT THIS ROLE WILL DO
• Maintain a comprehensive understanding of the organization's objectives, metrics, and strategic plans to ensure training efforts support and drive business goals
• Design, write, and continuously update training programs to align with company values, new initiatives, utilizing learner-focused approaches to meet various learning styles and needs.
• Lead the creation of training materials with innovative learner-centered designs to promote engagement and knowledge retention
• Strive to ensure consistent standards for key training and development initiatives
• Regularly conduct needs assessments to identify high-priority learning requirements, measure training effectiveness, and make improvements based on business demands and learner feedback
• Deliver training programs in various formats-virtual, in-person, and hybrid to maximize accessibility and engagement
• Lead the instructional design process for new and existing programs, tailoring content to best suit the audience and objectives
• Manage New Venue Openings with onsite training
• Maintain strong relationships with business unit and in-venue leaders, ensuring that training aligns with business goals and operational needs
• 25%-50% travel required
WHAT THIS PERSON WILL BRING
• Minimum of 5 years' experience in training, preferably in the restaurant or hospitality industry
• Bachelor's degree in a related field; Master's degree in related field a plus
• Advanced Microsoft Word, Excel, Outlook, PowerPoint, Webinar Platforms, E-learning Software skills
• A proven track record in developing and implementing highly effective training programs
• Ability to communicate clearly and concisely, both orally and in writing
• Experience as a training facilitator having a track record of impactful and effective program delivery to business audiences for instructor-led classes and webinars
• Strong attention to detail and advanced preparation. Superior organization skills are a must
• Ability to multi-task and handle several projects at one time both individually and through cross functional teams
• Self-starter and always proactive with ability to work in a fast-paced and changing environment
BENEFITS & PERKS - Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network
Jobcode: Reference SBJ-rb4o8o-3-238-202-29-42 in your application.