Sr. Analyst - Technology Strategy, Planning & Risk

Job Description

Awesome Job: Sr. Analyst – Technology Strategy, Planning & Risk

Great Location: New York, Chicago, Chantilly or Hollywood

CULTURE

We're fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

THE TEAM

In the Technology Strategy, Planning and Risk team our mission is to optimize our investment, deliver incremental revenue, unlock cost savings and increased flexibility within the department. We analyze tech processes in order to identify inefficiencies and implementing changes. We lead the technology strategy and own related tech driven projects, planning and insight; carrying out in-depth analysis on our divisions to drive commercial value throughout the department, in order to provide recommendations, increased financial understanding, resulting in reducing cost and/or improving efficiency within tech.

THE JOB

We are looking for an analyst to play a vital role within this new division in Tech. This role will be responsible for the internal tech performance reporting, ensuring our reporting is relevant and accurate. This includes keeping our division P&Ls up to date and owning the monthly tech reporting including our defined KPIs and OKR. Act as a link between the tech organization and the business by being able to translate any challenges surfaced from the tech divisions into business terms for the wider organization. This also includes guiding the tech teams in financial decisions to optimize our investment within the multiple division categories, drive commercial awareness and provide forecasting throughout the year.

We lead the tech budget and strategy cycle and a key responsibility for this role is to drive and lead the capacity planning for tech, ensuring that our teams are deployed and focused on the projects which will drive our business forward. We partner with all the tech divisions to answer key strategic questions with analysis which helps them define their strategy.

This role will support efficient investment of tech resources as well as assist with risk analysis. You will partner and collaborate with engineering teams to guide and inspire them to own and deliver the highest commercial value for the business in line with the strategic plan and business goals.

This person would also support technology driven projects and tech transformation initiatives that require creative thinking and expertise embedded within the technology organization. Modelling the impact of a variety of new tech initiatives such as optimal hosting alternatives, the impact and benefit a new tech feature development or alternative tech organization structure to enable further flexibility or financial rewards for tech including identifying the risk and capacity impact.

This will require a 'can-do' attitude with a roll-up-your sleeves approach. You must be able to collaborate and influence a wide range of stakeholders, from senior management down to the individual contributor. You will partner with large cross functional teams and follow the end to end process of tech initiatives. We seek a person who are able to translate the tech priorities into business language and be an excellent communicator between the tech teams and the wider organization. We are not looking for just a numbers person, but a detective who can uncover the root cause of issues, create tech strategies and build models to show the impact. The role will be varied and involve working with a huge range of data sets, as well as building relationships with stakeholders across business units. This is an exciting time to join this new division within tech to drive the way technology deliver to support the businesses strategic goals.

WHAT THIS ROLE WILL DO
• Own the tech division P&L reporting, create reports, draw insight data and guide tech leads to ensure commercial thinking and investment aligned with our business strategy.
• Monitors division tracking against budgets and identify ways to meet target through offering constructive opportunities for business/financial improvements
• Support tech divisions in defining the division KPIs and OKRs, tracking the success of their strategies and understand the key drivers of change.
• Be responsible for the monthly Tech KPI report for our CTO, ensuring the data is relevant, timely and accurate.
• Manage the tech capacity planning and analysis, working alongside our tech leads and SP&R director. Understand if we have set out to achieve what was planned to and advise on a course of action if not.
• Support and lead on tech driven projects and/or technology transformation initiatives requiring in-depth analysis. Tech projects such as platfor modernisation strategy, tech resourcing, outsourcing solutions, market tech environment analysis, tech solutions for new market or how to best organize our teams.
• Play a central role in the annual budget and quarterly tech planning process; create international Tech summaries to show trends and highlight the key decisions, investments and challenges across tech.
• Deliver in depth analysis into different areas of technology, identifying root causes of challenges and the levers that impact these, in order to be able to give the tech leadership team and CTO the knowledge and assurance to support quality decision making
• Help develop an overall understanding of the business goals, strategy and finance to the wider technology organization and how and where this links to their OKRs.
• Support the wider technology teams with commercial value and guidance, bringing substance into the decision-making process.
• Build and maintain a strong relationship with the Finance, Product, PMO and BST team. Be a point of contact in providing International technology data to the finance and strategy teams as well as the wider business, ensuring we are providing the right technology related data to our stakeholders in the most efficient way.
• As the Analyst within the Technology Strategy, Planning and Risk team; you'll articulate the tech features, benefits vs risk of technology initiatives, understand the tech requirements including resources, investment and timelines to draw recommendations/options to deliver business value.

TECHNICAL SKILLS/COMPETENCIES
• Bachelor's degree or combination of education and experience required
• 5+ years of relevant strategy experience
• Proven experience in an Analyst role with high level of attention to detail
• Experience in financial modelling, capacity planning and detailed data analysis
• Excellent organizational skills, be able to prioritize tasks and manage expectations
• Financial analysis and/or accountin

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Jobcode: Reference SBJ-gx351o-3-15-147-53-42 in your application.