Software Engineer / Senior Software Engineer

Job Description

SOFTWARE ENGINEER / SENIOR SOFTWARE ENGINEER

Location: California, New York, Michigan, Texas, Virginia, Tennessee, Arizona, Illinois, Washington or Massachusetts (USA)

Division: Engineering

Contract Terms: Permanent full time

Ticketmaster, a proud division of Live Nation Entertainment, is the world's leading live event high tech ticketing company selling nearly 455 million tickets each year, supporting over 145,000 events and more than 12,000 clients in 21 countries worldwide.  At Ticketmaster, we power the people who create culture through live events, connecting more passionate fans to those experiences than anyone else.  We are innovators that embrace change and work hard to help others succeed.  We believe in open communication and stress accountability, because fans and clients count on us every day.  We strive for ease of use for our clients and fans while seeking out those who have a bias for action versus a desire for directives. 

Why Ticketmaster?

A career at Ticketmaster will challenge and engage you. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career.  Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love.  It truly is a unique and rewarding environment.

The Team

At Ticketmaster we are the team that is responsible for our customer's account systems, providing high volume, low latency authentication systems for the fan facing experience. Being part of this team, you will be an integral member of the system that supports millions of fans and clients every day.

The Job

We are looking for a Software Engineer who is independent, fast-learning, self-starter and provides technical leadership and mentoring to engineers within the team. You are responsible for translating business objectives into technical solutions and there by building, delivering and maintaining the products.

You'll be challenged to envision the technical aspects and solutions for the future landscape of globalizing the products.  This role is a great opportunity to grow your technical/leadership skills and deliver highly impactful products that help millions of fans to experience live events.

What You will be Doing
• Participate in development work across globally distributed software teams.
• Ensure applicability of global applications to global markets.
• Ability to organize, prioritize; multitask
• Connect with a series of stakeholders in order to gather as much information as possible regarding the problem at hand and provide technical recommendations and sizing.
• Objectively explore multiple approaches and recommend the best technical direction including logic and reasoning.
• Meaningful participation in web, native app and service layer architecture design.
• Spike and prototype.
• Write exemplary code.
• Own the full development and deployment cycle for your software.
• Encourage and mentor Junior Engineers in their craft.
• Debug and triage production application issues, often not your own.
• Automate testing, deployments, performance, and recovery.    

You
• You are autonomous and proactive        
• You focus on results and desired outcomes and how best to achieve them
• You can consider multiple approaches and recommends the best technical direction including logic and reasoning
• You can work with minimal supervision
• You can solve complex technical issues through debugging, research, and investigation
• You promote cooperation and commitment within a team to achieve goals and deliverables
• You maintain and fosters relationships within, across, and external to organizational boundaries
• You are passionate about technology, software development and transformation
• You desire to continually improve your own skills, and ability to transfer that to the skills of others

What You Need to Know
• Expert Knowledge and understanding of Web Fundamentals
• Strong knowledge in Object-Oriented Design patterns, principles and computer science fundamentals in data structures and algorithms.
• Strong experience in troubleshooting, debugging, fixing issues, and finding possibilities to automate routine tasks.
• Experience in evaluating technical feasibility of a project, work breakdown and providing estimates on effort and risk.
• Exhibits outstanding communication, collaboration, time management, mentorship, and working independently or with a team seamlessly.
• Experience in evaluating technical feasibility of a project, work breakdown and providing estimates on effort and risk.
• At Ticketmaster we use a broad range of technologies including (but not limited to): Java, Springboot, Maven, Rust, React, Node.js, Kubernetes, AWS, Apache, Kafka, Microservices, TDD, Terraform and so we welcome applicants with experience with any combination of these technologies.

NOTE: COVID-19 vaccination will be required for this position subject to legally valid exemptions.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

Culture

We're fans who help fans everywhere get into the live events they love.  A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

Jobcode: Reference SBJ-d58w43-18-224-44-108-42 in your application.