Software Engineer

Job Description

JOB DESCRIPTION – Software Engineer – Backend Technologies

Location: Hollywood, CA OR Scottsdale, AZ

Division: Marketplace

Line Manager: Manager - Software

Contract Terms: Full Time / Regular

THE TEAM

At Ticketmaster, we are the team that is responsible for our customer's account systems and post-purchase experience, providing high volume, low latency authentication systems and feature-rich, highly reliable ticket, order, resale management systems for the fan facing experience. Being part of this team, the successful candidate will be an integral member of the system that supports millions of fans and clients every day.

A career at Ticketmaster will challenge and engage you. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams, and events they love. It truly is a unique and rewarding environment.

THE JOB

We are looking for a Software Engineer who is independent, fast-learning, self-starter and provides technical advice and mentoring to engineers within the team. The role will be responsible for translating business objectives into technical solutions and there by building, delivering and maintaining the products.

The role will be challenged to envision the technical aspects and solutions for the future landscape of globalizing the products. This role is a great opportunity to grow your technical skills and deliver highly impactful products that help millions of fans to experience live events.

WHAT YOU WILL BE DOING
• Participate in development work across globally distributed software teams.
• Ensure applicability of global applications to global markets.
• Ability to organize, prioritize; multitask
• Connect with a series of stakeholders in order to gather as much information as possible regarding the problem at hand and provide technical recommendations and sizing.
• Objectively explore multiple approaches and recommend the best technical direction including logic and reasoning.
• Meaningful participation in web, native app and service layer architecture design.
• Spike and prototype.
• Write exemplary code.
• Own the full development and deployment cycle for your software.
• Encourage and mentor junior engineers in their craft.
• Debug and triage production application issues, often not your own.
• Automate testing, deployments, performance, and recovery.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• 4+ years of strong experience in designing, building, deploying, operating, scaling of distributed applications and services.
• Programming experience in developing applications using Java, Spring, Spring boot.
• Good Knowledge and understanding of object-oriented design patterns, principles and computer science fundamentals in data structures and algorithms.
• Expert in building microservices, and RESTful APIs.
• Strong experience in troubleshooting, debugging, fixing issues, and finding possibilities to automate routine tasks.
• Experience in a cloud-native stack; cloud services (e.g. AWS), containerized compute (e.g. Kubernetes), infrastructure-as-code (e.g. Terraform), and CI/CD (e.g. GitLab).
• Professional experience and understanding of relational and non-relational databases.
• Understanding and experience in streaming data technologies (e.g. Kafka).
• Experience in creating testing harness/infrastructure/test cases/Automation geared towards ensuring the quality of the product using testing frameworks like Junit, TestNG, Mockito, WireMock, Jest.
• Experience with modern DevOps tools and workflows such as Docker, Prometheus, Grafana, Jira, or equivalents.
• Exhibits outstanding communication, collaboration, time management, mentorship, and working independently or with a team seamlessly
• Front-end development experience and knowledge of JavaScript, React.js, and Node.js is a plus.
• Familiarity with one or more scripting languages such as Python, Ruby, Perl or Bash.
• Experience in evaluating technical feasibility of a project, work breakdown and providing estimates on effort and risk.

BEHAVIORAL SKILLS/COMPETENCIES
• Autonomous and proactive
• Focus on results and desired outcomes and how best to achieve them
• Can consider multiple approaches and recommends the best technical direction including logic and reasoning
• Can work with minimal supervision
• Can solve complex technical issues through debugging, research, and investigation
• Promote cooperation and commitment within a team to achieve goals and deliverables
• Maintain and fosters relationships within, across, and external to organizational boundaries
• Passionate about technology, software development and transformation
• Desire to continually improve your own skills, and ability to transfer that to the skills of others

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

Jobcode: Reference SBJ-d8qkb6-3-137-183-14-42 in your application.