Full Time Job
Senior Systems Engineer - Asset Management
Live Nation
- Paid
- Full Time
- Senior (5-10 years) Experience
Job Description
Job Description – Senior Systems Engineer I– Asset management
Location: Hollywood, CA | Remote US
Division: Technology - Technical Operations Infrastructure
Line Manager: Director, Datacenters and Storage Services
Contract Terms: Permanent, 40 hours per week with oncall duties
WHY TICKETMASTER?
We are the #1 ticketing company in the world and are passionate about live events.
Our platform and services enable fans access to tickets and events 24 hours a day, seven days a week in multiple countries and markets. Every large event on-sale is a Black Friday for us. Working at this scale constantly challenges us to find innovative solutions that will provide a richer experience for fans worldwide, in a highly collaborative environment.
THE TEAM
Our teams are comprised of between 2-7 people, sometimes split over multiple timezones. The focus of the Technical Operations team is to ensure that products and systems are maintainable, sustainable and robust whilst ensuring the smooth delivery of new features to our products and services by working closely with Engineering and Product teams, collocated where possible.
THE JOB
To quote an old colleague ''we need to know how to get our hands dirty but wash them afterwards to keep them clean''
We provide our services through a combination of good standards in combination with capacity, performance and cost optimisations whilst supporting development through to production via tooling and automation where possible. We also provide physical or virtual infrastructure support where needed. This may involve assisting low level trouble shooting for network, storage or system issues or interfacing with external service providers.
We are responsible for designing, building and running our infrastructure services; highlighting and then executing where improvements can be made with regards to stability, security or cost.
Our business is online 24/7, so you will be occasionally be required to work out of hours or provide on-call duty on a rota basis.
WHAT YOU WILL BE DOING
• Participate in regular stand-ups and communicating updates on tasks or project status.
• Partner with Development & Engineering teams to provide integrations with our Asset Management Platform
• Conduct upgrades of our Asset Management Platform to latest releases
• Become a core contributor to our Datacenter team transformation through implementation of solutions and automation.
• Maintaining comprehensive documentation for both compliance and knowledge purposes.
• Escalating to management where issues arise in a timely manner.
WHAT YOU NEED TO KNOW (or TECHNICAL REQUIREMENTS)
• Great Knowledge of Linux Systems Administration, RHEL or Debian based Distributions
• Good Knowledge of Linux Kickstart and Windows Sysprep
• Good Knowledge of bare metal OS installations and Automation
• Some knowledge of Windows Administration would be useful (MaaS would be useful)
• Strong Coding/Scripting knowledge, we use Python and Golang as our main code choices
• Knowledge of CI/CD pipelines, gitlab-ci etc.
• Ability to work with Kubernetes for deployments would be useful
• Ansible knowledge would be useful as we move to automate all the things.
WHAT DO WE LOOK FOR?
• Innovation : Ability to critically evaluate new and current technologies / processes whilst embracing simplicity.
• Integrity : Self-motivated, self-disciplined and respectful.
• Ability to work in a fast-paced environment with frequent deadlines.
• Teamwork : Ability to work well within a team both local and remote; achieved by helping others to succeed though learning and continuous improvement.
• Communication : Good with room to grow
• A proactive nature to include a flexible approach to hours of work.
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL EMPLOYMENT OPPORTUNITY
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.
Jobcode: Reference SBJ-d58w5z-18-212-87-137-42 in your application.
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Company Profile
Live Nation
Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.