Senior Engineering Manager

Job Description

Awesome Job: Senior Engineering Manager

Great Location: Chantilly, VA

CULTURE

We're fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

THE TEAM

A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else!), we're enriching lives one amazing experience at a time. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you will find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams, and events they love.

We are also engineers at heart and are passionate about using cutting-edge technology alongside proven, venerable workhorses to unlock capabilities for other teams and, ultimately, unforgettable moments of joy for fans!

If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want you on our team.

THE JOB

We are looking for an experienced, motivated, and self-driven Engineering manager to join the core engineering team. This team is leading the tech transformation with a goal of re-platforming business-critical capabilities as a core set of domain-aligned microservices and data streams.

Now is an exciting time to join the team and make a real impact as we work to modernize and globalize our tech platforms. If you are the sort of person that enjoys solving complex challenges, thrive in a fast-paced work environment and has the desire to embrace and chart new technological paths forward, this is the role for you.

WHAT THIS ROLE WILL DO
• Be a hands-on engineering manager, working with a distributed team of talented engineers to help build our next generation ticketing systems.
• Lead the team that powers mission-critical capabilities in our core ticketing ecosystem. The role does not require you to be a hands-on coder every day, but you should have the desire and ability to do so, when needed.
• As a senior leader in the core engineering group, you will help improve and mature our engineering practice and be a coach and mentor to other engineers on the team.
• Be at the forefront of our enterprise modernization efforts, help steer the team to overcome complex engineering challenges and make efficient technical decisions.
• Continuously improve our Domain-Driven Design practice, help the team become better practitioners of DDD.
• Foster innovation and translate research and prototypes into highly scalable working software.
• Work with Product and other Engineering leads to help shape the product roadmap, define goals and deliverables.
• Help establish core engineering principles and lead by the example of your work.

TECHNICAL SKILLS/COMPETENCIES
• 10+ years of progressive engineering experience, building and scaling cloud-based SaaS products with a deep desire to stay hands-on.
• 2+ years as an engineering manager or technical leader, directly managing engineers.
• Big picture thinker, you are comfortable making technology decisions that impact critical business capabilities and engineering teams.
• Extensive experience in building, scaling and maintaining Event-driven systems and Microservices for large e-commerce platforms.
• Polyglot with exceptional programming skills in at least one modern programming language.
• DevOps enthusiast, practicing Continuous Delivery. You know what it takes to release code to production, multiple times a day.
• Comfortable working in a remote environment and with globally distributed teams.
• You appreciate and embrace transparency and see value in providing and receiving feedback.

TICKETMASTER VALUES

Rock Solid Reliability – Earn the trust of clients, co-workers and fans; Set clear expectations; Deliver high quality work on time and on task; Take the time to do things right

Winning Teamwork – Collaborate with others; Share information openly; Listen and take time to empathize and understand where others are coming from; Show recognition and appreciation for the contributions of others

Act with Integrity – Pride in the way we represent ourselves and the company to others; Act with good intentions; Have direct, honest conversations while creating a safe work environment for open dialogue; Represent information and data accurately and completely

Belonging – We are committed to building a culture in which all people can be their authentic selves, with an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case by case basis.

Jobcode: Reference SBJ-gpm2v4-18-221-208-183-42 in your application.