Operations Coordinator

Job Description

WHAT THIS ROLE WILL DO
• Monitor the labor cost of the shift, paying close attention to overtime
• Accurate accounting close-out of special events
• Checking accuracy of labor system at the end of the shift
• Assist new venue team with getting everything organized for opening (Timelines, Schedules, opening events, office needs, manuals, etc.)
• Project management for Venue Projects delegated by manager.
• Collecting data (invoices, capex tracking, etc)
• Onsite Support, getting bids and budgeting projects
• Assist GM with Projects and Data Collection
• Conduct operations with a Guest First mindset
• Ensure all recap forms are submitted to accounting
• Perform opening, ongoing and closing duties
• Conduct daily pre-shift in an upbeat and motivational manner
• Log nightly sales and operational issues in Manager Log Book, either manually or online
• Conduct safety, cleaning and maintenance walk-through – interior and exterior of building
• Check ticket counts with box office before shift begins
• Check email and mailbox for current information
• Update Contact Log at the end of the shift
• Familiarize self with event sheets
• Facilitate proper inter-departmental communication and organization
• Compile night of show information sheets in advance of all show days
• Train part-time staff as needed

WHAT THIS PERSON WILL BRING

Required:
• (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
• High school diploma or equivalent
• Ability to work late hours
• Flexible schedule
• 3 years supervisory experience in high volume restaurant/music hall environment
• Knowledge of Microsoft Office products and Point of Sales system, preferably MICROS
• Knowledge of state, federal and local liquor laws and health code regulations
• Ability to deal with intoxicated guests in a positive and safety minded manner
• Tolerance of all cultures, music and art forms
• Skilled in decision making, leadership, guest relations, interpersonal communications, organization, team building, time management, and staff management
• Ability to motivate staff, problem solve, lead, delegate, follow up, deal with volatile situations with tact and confidence
• COVID-19 vaccination will be required for this position subject to legally valid exemptions.

Preferred:
• At least 2 years experience with a national restaurant chain
• Experience in a live music environment
• College diploma in related field

Physical Demands/Working Environment:
• Working environment is fast-paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques

Jobcode: Reference SBJ-r1n0w0-3-136-97-64-42 in your application.