Job Description
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE JOB
Our Venue Analytics team is looking for a Manager – Insights & Analytics to drive insights across our Owned & Operated venues.
The primary focus will be focused on commercial analytics across Venue Products, the Fan Experience, Season Seats, as well as analysis of CRM and loyalty opportunities. This role will have an opportunity to partner cross-functionally with Venue Nation leadership to see their insights turn into strategy on a regular basis. They must possess a strong retail lens, analytical decision making, organizational and time management skills, with a proven ability to multi-task.
The ideal candidate will be a results-driven, strategic thinker, who is comfortable sitting at the intersection of data + disruption.
WHAT THIS ROLE WILL DO
• Oversee analytics and reporting for fan experience, premium seats, and products across Owned & Operated venues.
• Use fan insights to help plan for future revenue growth opportunities within our venues.
• Build financial models for new products, pricing, and revenue generating capital investments.
• Collaborate with the premium sales team to help manage new product ideation and sales tracking.
• Dashboard development (helping develop and optimize internal dashboards to track client performance and sales progress).
• Partner with data services on new and existing venue datasets.
• Lead test design and measurement for product test and learn efforts.
• Work with analytics team to improve or further automate processes and document those reporting processes.
WHAT THIS PERSON WILL BRING
• Bachelor's degree
• 5-7 years of experience in analytics, with a focus on revenue generation and commercial insights
• Proficiency with Excel and PowerPoint
• Proficiency with BI reporting & Tableau (in addition to other similar programs and platforms)
• Experience communicating insights and presenting to management or clients
• Working knowledge of relational databases and experience working with large datasets
• Experience with SQL a plus
• Experience with Business Object a plus
• Must have a positive attitude, be a team player, and communicate well within all levels of the organization
• Must be willing to manage multiple tasks simultaneously, and possess a willingness to jump in on team projects to get the job done
• COVID-19 vaccination will be required for this position subject to legally valid exemptions
BENEFITS & PERKS - Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network
EQUAL EMPLOYMENT OPPORTUNITY
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.
Jobcode: Reference SBJ-d5pzze-44-192-73-68-42 in your application.