Guest Ambassador

Job Description

Who are we?

Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States.

For additional information, visit http://www.livenationentertainment.com/.

Who Are You?
Friendly and outgoing. Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking and committed to providing excellent customer service to our guests. At Live Nation, our people embrace these qualities, so if this sounds like you, then please read on!

Job Functions:
• Communicate venue information about policies and procedures to guests as they prepare to enter the venue.
• Look for ways to proactively assist the guest to ensure they have an enjoyable experience.
• Answer questions about common venue programs such as upgrades, purchasing fan merchandise, etc.
• Assist guests with needs such as finding their seats, seat relocation, escorting guests to artist meet & greets and finding lost items.
• Direct restroom and concessions lines, as needed, to shorten guest waiting times.
• Assist in resolving guest complaints.
• Report maintenance and cleaning issues to the respective department manager.
• May fill in temporarily with a department to support staffing levels during peak or break times.
• Greet guests as they enter and leave the venue. May also distribute advertising flyers.
• Check restrooms frequently to make sure guest lines are moving and alerting the cleaning when necessary.
• Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricades, Etc.

Requirements:
• High School Diploma or equivalent
• At least 2 years in Guest Service or related experience
• Excellent verbal and interpersonal communication skills
• Position requires constant walking, climbing stairs, and lifting
• Pass a required background check

If the above description sounds like you and fits your background, apply online now to join the Live Nation team today!

Applicants for employment in the US must possess work authorization which does not require sponsorship by the employer for a visa.

Jobcode: Reference SBJ-gm5k2v-3-137-218-215-42 in your application.