First Aid Staff - Xfinity Center

Job Description

THE JOB

The Xfinity Center is looking for First Aid Clerical Staff. This position accurately records incident reports while providing exceptional and caring customer service to all guests regardless of if the guest is non emergent or emergent in an emergency triage area. You will work alongside a multitude of emergency professionals such as the Mansfield Fire Department, Brewster Ambulance Service and the Mansfield Police Department. This is a very rewarding position in a fast-paced, demanding environment.

WHAT THIS ROLE WILL DO
• Write detailed and objective incident reports for guests who seek treatment in the venue's First Aid area.
• Record the numbers of transport and non-transport patients.
• File and submit all reports to the Operations Manager and General Manager following each event
• Provide exceptional and caring customer service to all guests
• Communicate and work alongside professionals from MFD, MPD, and Brewster Ambulance Company
• Provide friends and family members of transported guests with accurate hospital information

WHAT THIS PERSON WILL BRING
• Ability to work well in a fast-paced environment
• Organized and detail-oriented
• Ability to work and communicate alongside a multitude of First Response Teams in an effective and efficient manner
• Experience with completing incident reports preferred but not required. You will be trained.
• Excellent writing skills – legible handwriting and ability to write an objective narrative is a must
• Demonstrate strong customer service skills
• First Aid/CPR certification

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Jobcode: Reference SBJ-gx5b21-3-145-186-173-42 in your application.