Event Creation Specialist

Job Description

JOB DESCRIPTION Event Creation Specialist

Location: Warsaw

Division: Ticketing

Line Manager:
Operations Manager

Contract Terms: 3 months' probation period, if successful – fixed term employee contract for 1 year

THE TEAM

Ticketmaster Poland provides ticketing services to major polish promoters and event organizers. We are constantly growing, which is why we are looking for an Event Creation Specialist. After a break due to Coronavirus, concerts and other artistic and sporting events returned with renewed vigour. If you are passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping thousands of fans in Poland experience it, we want you in our team.

THE JOB

As an Event Creation Specialist you will work in close liaison with promoters and event organizers, sharing your ticketing knowledge and experience with them. Successful applicant will become part of the biggest events taking place in Poland - will be responsible for the preparation of events for sale, monitoring and reporting sales to clients and will also attend events to support clients onsite. Internally within Ticketmaster, you will be cooperating with Operations team, IT, marketing, customer care and finance dept.

WHAT YOU WILL BE DOING
• Supporting the Operations Manager and other team members in the Event Creation department
• Creating events in the ticketing system, managing pre sales and on sales, overseeing the implementation of sales from the very start through to the event day
• Preparing basic venue maps
• Conducting a rigorous audit of all events
• Reporting sales data internally and to Clients
• Collaborating closely with event organizers and internal Ticketmaster departments
• Supporting Clients during events onsite
• Business travel

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• Experience working in ticketing or with other IT sales/reservation systems (hotel systems, airlines)
• Experience of working with Clients and establishing relations
• Good knowledge of spoken and written English – a must
• Good knowledge of MS Office (especially Excel)
• Familiarity with graphic programmes (Photoshop, Gimp)

YOU (BEHAVIOURAL SKILLS)
• Teamwork – work with Clients, partners and Ticketmaster team to ensure cohesive and inclusive collaboration
• Calm – you should be able to work calmly and rationally under pressure
• Communication – must be clear in your communication, both internally and to Clients
• Flexible – you must be flexible in your working approach and in your working hours, to fulfill Clients needs

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

#TMjobs #Hybrid

Jobcode: Reference SBJ-rnyebk-18-119-107-161-42 in your application.