Job Description
JOB DESCRIPTION – COORDINATOR, CLIENT MARKETING
Location: Charlotte, Las Vegas, Austin, Miami, Orlando
Division: Client Marketing
Contract Terms: Full-time/Permanent
THE JOB
The Marketing Coordinator (MOC) will support Marketing/Success Managers, helping them with the daily management of clients within Ticketmaster's Sports vertical. Responsibilities include, but are not limited to, supporting the execution of digital media campaigns (programmatic, social or SEM campaigns), managing incoming client requests for marketing support in coordination with our Marketing Solutions Team, scheduling emails to the Ticketmaster database, and placing pixels. The Coordinator must have the ability to successfully operate in an incredibly fast-paced, deadline-driven environment with multiple ongoing assignments, and unplanned assignments and interruptions from both internal and external stakeholders. Additionally, s/he/they will need to prioritize and carry out these assignments effectively such that s/he/they exceeds reasonable internal and external expectations.
WHAT YOU WILL BE DOING
• Establish and maintain an organizational system to track requests/needs of multiple Marketing Managers and clients to ensure no opportunities or deadlines are missed.
• Execute tactical marketing initiatives utilizing Ticketmaster's internal tools or routing requests to appropriate internal teams.
• Host conference calls /Webex meetings to present Ticketmaster's Suite of Marketing Assets to new clients/new contacts.
• Establish and maintain strong relationships with internal teams and peers.
• Report results on marketing tactics when available.
• In partnership with other MOCs, take on responsibility for monitoring and replying to requests from select clients. Requests may include marketing asset and reporting tools education, ability to outline strong marketing recommendations based on specific client needs, address client questions and concerns in a timely manner, etc.
• Keep current on industry knowledge by participating in educational opportunities; reading trade publications.
• Serve as, in some cases, the principal liaison with clients.
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• BA/BS in Marketing or a related field.
• Minimum of two years' experience in similar role within the digital media industry is preferred.
• Exceptional organizational skills.
• Strong written and verbal communication and comprehension skills, and the ability to adjust style to different audiences.
• Excellent attention to detail.
• Ability to work effectively under pressure and tight deadlines.
• Ability to effectively interact with clients and colleagues across the executive, mid-manager and day-to-day operations levels in a professional, service-oriented manner.
• Proven understanding of digital media platforms and businesses.
• Understanding and interest in the business side of sports; passion is a plus.
• Ability to think independently and be resourceful in problem solving.
• Strong competence in Microsoft Office products-Word, Excel, PowerPoint and Outlook.
• Familiarity with content management systems, graphic web design tools and image manipulation tools is a plus.
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL EMPLOYMENT OPPORTUNITY
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.
Jobcode: Reference SBJ-r72o49-18-222-205-211-42 in your application.