Program Manager, Prime Video, Program Management, Prime Video 3P Content Acquisition Management
Amazon Studios
Miami, FL
The Job
WarnerMedia seeks a Payment Lead for the HBO Max Intl Staff department.
The Daily
• Lead analysis of data and recommendations for optimizing payment methods performance for the Latinamerica region.
• Collaborate with internal stakeholders like finance, customer support, technical support and regional teams to understand and deliver impactful results to support business growth and manage tradeoffs.
• Work with payment service providers and HBO Max Latam Product team to build reliable and valuable integrations to support the business goals.
• Partner with different members of the team to proactively provide payment insights and identify trends.
• Keep track of system notifications and work closely with payment service providers, customer service and fraud monitoring team, to identify, understand and solve payment related issues.
• Develop and distribute daily and monthly payment KPIs reports and metrics related to involuntary cancellation, payment errors, refunds, chargebacks and performance by payment method.
• Suggest innovative payment analysis that result in additional revenue opportunities.
• Collaborate with technical support team to enhance customers payment process and system data improvements.
• Be intensely data driven in prioritizing and evaluating the results of all work.
The Essentials
• Strong quantitative analysis skills and a data driven approach to problem solving
• Analytical mindset that can understand and summarize underlying factors driving changes in observed data
• Strong knowledge of the Latinamerica payment methods landscape with minimum 2 years of relevant work experience in the evaluation, implementation and optimization of payments solutions for online merchants
• Solid understanding of corporate finance, forecasting, financial statements and accounting principles
• Strong interpersonal skills with demonstrated success working in high-performing, cross-divisional teams, as interaction and cooperation with many groups and functions across Warner Media is essential
• Excellent organizational and communication skills
• High attention to detail, aiming for zero-defect work with a continuous improvement mindset
• Proficient in Microsoft Excel and PowerPoint. HHRR please check on proficiency needed here.
• Able to quickly learn and adopt new technologies
• Fluent written and spoken English AND Spanish or Portuguese
• BA/BS in Finance or Accounting or equivalent experience
Jobcode: Reference SBJ-rewyv2-54-144-233-198-42 in your application.