Creative Project Coordinator

Job Description

HBO Max is the future of entertainment and storytelling.

HBO Max™ is Warner Bros. Discovery's WarnerMedia's direct-to-consumer streaming platform, offering best in class quality entertainment. HBO Max features the greatest array of storytelling for all audiences from the iconic brands of HBO, Warner Bros., DC, Cartoon Network, Adult Swim, Turner Classic Movies and more. The platform launched in the United States in May 2020 and introduced a lower priced, advertising-supported tier in June 2021.

The Team

The Digital Creative Services team is a mix of professionals with expertise in branding and performance focused on the full-funnel customer experience. We're looking for talented team members who understand the power of brand and design as well as KPI's, call-to-action and promotion within digital advertising channels.

Your New Role

As the Creative Project Coordinator for HBO Max EMEA, your focus is on the delivery of newsletters CRM communications. You will coordinate between the internal clients, the design team and the copywriter team. You will be responsible for creating In-App Messages, Push notification e-mail communications and along with newsletters in e-mail builder tools.

Your client will be the CRM team. Together with the CRM team, you actively coordinate and build the newsletter campaigns, using the assets and following the concept from the Design and Copywriting teams.

You adhere to the execution of the delivery calendar and make sure all assets arrive in time for campaign implementations.

This job isn't just about day-to-day building of creative campaigns that blows KPIs through the roof. It's also about building a meaningful, long-lasting relationship between our brand, millions of people, and the entertainment we all love.

Your Role Accountabilities
• Daily coordination of CRM from a production point of view, across all EMEA countries.
• Execute multi-faceted creative marketing campaigns that drive acquisition, engagement and retention.
• Assemble newsletters using e-mail builder tools from graphical and copy assets.
• Quality control of the newsletters across email clients.
• Quickly adapt creative solutions in response to data, analytics, and feedback to improve creative performance for CRM campaigns.
• Partner with developers and CRM teams to ensure the feasibility of concepts and accuracy of execution.
• Collaborate with regional teams ensuring local relevance of all creative proposals and strategies.
• Find smart ways to use data and customer research to evaluate and improve the creative strategy.
• Work closely with stakeholders to define creative strategies that generate value to the user experience, create engagement and increase conversion rates.
• Collaborate and guide the internal creative team in the proposal and execution of ideas and campaigns assets.
• Define creative specifications outlining components and guidelines to ensure a consistent experience across touchpoints.

Qualifications and Experience...
• Solid experience in creative content production management and a specialist in CRM / newsletters.
• Strong understanding of digital marketing best practices and scheduling tactics.
• High attention to detail.
• Experience in CRM measurement and analyzing success of content.
• Ability to work across multiple projects, under tight deadlines and stay focused simultaneously on the big picture and the smallest details.
• Excellent communication and organizational skills with high attention to detail.
• Self-starter and the ability to creatively problem solve.
• Excellent command of English.

Preferable Expereince
• Intercultural communication experience and additional European languages.
• Monday.com or similar project management tool
• HTML basic knowledge.
• Quality control experience in digital production.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

The Legal Bits…

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at recruitadmin@warnermedia.com.

Jobcode: Reference SBJ-r1w9qv-3-17-184-90-42 in your application.