Business Operations Specialist

Job Description

The Team

The Business Operations team builds connective tissue for HBO Max, empowering our

cross-functional partners with the tools, processes, and structure they need to do

their best work. On the daily, we partner across all teams in the organization to define

processes, drive efficiency and create visibility. We are versatile, flexible, and

diplomatic, proactively identifying opportunities to support our cross-functional

partners by improving BAU operations and tackling new strategic initiatives in an

ever-evolving environment.

The Role

The Specialist (Media Ops), Business Operations is responsible for bringing sound

process development and project management to HBO Max media operations. You

will identify opportunity, adeptly navigate ambiguity, build strong cross-functional

bridges between teams, and deliver repeatable, scalable processes that serve the

needs of our cross functional partners and the business as a whole. You are

diplomatic, tactical, and kind, someone who is detail-oriented but consistently keeps

the bigger picture in mind. You are truly collaborative, always up for a new challenge,

and enjoy making the business better for everyone.

The Daily

Biz Ops' roles and scope will evolve as the business does - adaptability and a

wholehearted willingness to pivot and take on whatever is needed is essential.
• Report to the Director who oversees all day-to-day media operations activities

and content readiness efforts across HBO Max
• Support cross-functional meetings to ensure the activities in media supply

chain are operating without any issues
• Identify and track open issues, identify risks, and enable resolution by enlisting

needed stakeholders and working groups
• Confidently lead efficient, effective meetings as needed and be ready to

step-in to fill gaps
• Develop strong, trusted relationships with all of our cross-functional partners
• Build, maintain, and optimize forms, reports, trackers and dashboards
• Be a champion for sensible, effective processes. Consistently monitor and

enhance our current practices including process, tools, and communications

plans

The Essentials
• 2+ years of experience in project management / business operations /

management consulting
• Proficient in Microsoft Excel, Powerpoint, Smartsheet, Asana/Jira and other

similar tools used in day-to-day operations
• Able to clearly, concisely, and regularly communicate status, issues, and risks

to project stakeholders
• Thrives in ambiguous, rapidly-evolving deadline-driven environments,

constantly, proactively identifying opportunities for improvement; start-up

experience a plus.
• Exceptional interpersonal skills, including negotiation and coalition building

with cross-functional stakeholders.
• Familiarity with streaming services and/or media, production, digital supply

chain, media operations
• Self-motivated, accountable, a teamplayer and kind

Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified

candidates will receive consideration for employment without regard to race, color,

religion, national origin, gender, sexual orientation, gender identity or expression, age,

mental or physical disability, and genetic information, marital status, citizenship

status, military status, protected veteran status or any other category protected by

law.

Jobcode: Reference SBJ-g63bnj-3-15-5-183-42 in your application.