Account Coordinator, Digital Client Services

Job Description

JOB DESCRIPTION

FOX Digital Client Services is an Account Management team that is responsible for providing the best possible client service to our agency and brand partners from the moment they are introduced to FOX. In a fun and fast-paced environment, this team thrives from pre-sale to post-sale touching every aspect of a campaign to help ensure its success. Digital Client Services fosters client relationships, strategizes with Sales and Marketing on RFPs and sponsorships, partners with Campaign Management (Ad Ops) to monitor and optimize campaign performance, and helps finance to recognize all earned revenue. Working across all of the FOX Sports and Entertainment digital platforms, there is great potential for growth and achievement within the organization.

A SNAPSHOT OF YOUR RESPONSIBILITIES
• Maintains projects and weekly reporting for multiple Account Managers
• Supports teams as needed by assisting with media plans, standard proposal building, and reporting
• Communicates across multiple departments within the organization to facilitate proposal creation and campaign execution
• Supports the campaigns to which they are assigned, ensuring campaign accuracy and full service from the pitch to the payment
• Input and manage campaign orders and setup in Operative One
• Works with dedicated ad operations staff to track and analyze performance data to share with clients
• Assists in the communication between Company and existing clients as needed
• Maintains communication about client needs and requests to internal teams to help prioritize most requested opportunities

WHAT YOU WILL NEED
• 0-2 years of experience, preferably operating in an agency Account Management role, with responsibility for supporting campaigns and clients
• Familiarity with Digital Advertising
• Passionate about advertising and client services
• A keen eye toward process adherence to create a smooth workflow
• Experience with Excel and PowerPoint

ABOUT YOU
• Ability to manage the needs of many different stakeholders and adhere to timelines
• Direct and frequent communicator
• Organized and precise, knows that details matter and that good execution is both on-time and high quality
• True team player: takes full accountability for assigned tasks and believes in the importance of adhering to and communicating deadlines
• Demands excellence, from self, from the team, and from colleagues
• Proactively identifies client needs and is unafraid to dive in, personally, and make sure it happens
• Ability to balance the demands of a client with the demands of accuracy and workflow
• Able to maintain composure under pressure and to work in a fast-paced environment with ever-changing objectives and priorities
• Highly collaborative, ready, and willing to work with many people and teams at any given time

At FOX, we foster a culture and environment where everyone feels welcome and can thrive. We are deeply committed to diversity, equity, and inclusion, including attracting, retaining, and promoting diverse talent across our company. We live in a diverse world, with different ideas and different perspectives that come together to spark new ideas and make great things happen. That means reflecting the diversity of the world around us is critical to our company's success. We ensure that our viewers, communities and employees feel heard, represented, and celebrated both on screen and off.

Click here to learn more about the diverse communities of people behind our brands.

Jobcode: Reference SBJ-re4v41-18-119-139-50-42 in your application.