Senior Product Manager, Cloud Infrastructure

Job Description

ONLINE INFRASTRUCTURE

What We Do

We enable Epic's online services teams to build, deploy, and manage services that are used by more than half a billion players around the world. Our mission is to provide world class tools and platforms to improve the experience of our developers and make it easier, faster, and safer to build, operate, and scale their applications. We operate at massive scale as one of the largest cloud computing users in the world.

What You'll Do

As a member of our team, you will be the vision holder and roadmap owner for our cloud infrastructure platform, collaborating with production, development, and operations to drive better developer experience through deep engagement with our developer community, disciplined analysis, and iteration with measurable goals.

In this role, you will
• Define longer-term product direction across cloud infrastructure and platform engineering.
• Own the roadmap for our infrastructure platform to balance internal customer needs with partner organization needs, platform vision, and Epic's long term strategy to allow us to deliver incremental solutions that build toward the long-term vision for the platform.
• Ultimately be responsible for driving a better experience for everyone in the company around infrastructure by helping to provide clearer onboarding, simpler paths to integration with developers CI/CD pipeline, and providing monitoring and logging capabilities
• Partner broadly across our engineering teams to build feedback loops to understand their needs and ensure that our strategy and roadmap aligns to deliver the best possible developer experience.
• Work side-by-side with our infrastructure and platform engineering teams.

What we're looking for
• 5+ years of experience in a mix of cloud infrastructure, platform engineering, and product management roles.
• Technical understanding of cloud infrastructure combined with a customer-focused mindset.
• Good technical understanding of some of the following topics: Containers, Container Orchestration (Kubernetes), user access management, Cloud networking, Secret management, Continuous Integration and continuous development (CI/CD) capabilities, Logs and Monitoring services, Security and threat detection capabilities. It will be nice if the candidate has a general knowledge of AWS and its key services.
• Strong communication skills and ability to to work across all aspect of the business to solicit feedback and requirements.
• Ability to work across different disciplines and teams to build a cohesive product vision for our infrastructure platform.
• Comfortable dealing with ambiguity and using both qualitative and quantitative methods to define a prioritized roadmap.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-g6e1p0-18-119-107-161-42 in your application.