Job Description
Player Engagement Services
What We Do
Player Engagement Services builds tools, platforms, and systems that help creators and developers create, grow, and maintain relationships with their players, in game and out.
What You'll Do
We're looking for a Technical Product Manager - Analytics to work with a global team of developers and designers to provide studios around the world with the marketing and engagement tools and dashboards that power Epic's engagement with their players. We're looking for an individual who can own the vision and help lead the delivery of analytics feature sets in our tools, capable of strategic and critical thinking, remain focused on keeping the team tasking accurate, prioritized, and properly detailed, support key milestone deliveries, ship products and services, champion creator/developer experiences, define and measure success, and help to mitigate any potential risks. The ideal candidate has experience working with web, data, UI/UX, marketing technologies, and delivering user-centric products and services.
In This Role You Will
• Own the business vision, strategy, and product requirements
• Build and maintain roadmaps that considers dependencies across multiple development teams to ensure successful releases of product and service features.
• Own the outcome
• Deliver critical tools to end users and see complex features through the complete integration cycles with other teams.
• Provide transparency on project status and tracking risks for stakeholders in order to ensure they are properly informed of any impacts from upcoming releases.
• Track live issues affecting end users and ensure they are being followed up on and resolved.
• Gather/create user stories and synthesize requirements from those stories
• Prioritize features and functionality both within the product and across the broader team
• Coordinate between internal and external partners, driving overall schedule and output for successful completion
What We're Looking For
• 5+ Years of experience working in a production or product role where you've managed cross-functional teams in the creation and delivery of tools and systems related to analytics, marketing, advertising, or CRM
• Ability to create, track, and maintain complex roadmaps
• Exceptional communications skills both oral and written. The ability to tell stories is critical
• Strong preference to applicants with database, programming, analytics, or other technical experience
• Strong preference to applicants with analytics and/or marketing experience
• Experience in Machine Learning, Natural Language Processing, Real-Time Decisioning, High-Volume Services a plus
• You're user-focused, passionate, scrappy, solutions-focused, and innovative. These traits equal success at Epic and influence everything we do.
Jobcode: Reference SBJ-g677p0-54-221-69-42-42 in your application.