Engineering Manager, Game Services

Job Description

ENGINEERING

What We Do

Driving the plug-in power behind Unreal Engine 5. We bridge connections for licensees and our own internal game teams to online services. This allows games like Fortnite to utilize a combination of platform online services as well as Epic's own online services to build cross-platform online features. Login, parties, voice chat, matchmaking, purchasing, cloud storage, and analytics are just a few examples of online features that our Online Game Services team helps games utilize.

What You'll Do

Epic Games is growing and is looking for an Engineering Manager, Game Services to join our mission in delivering free, cross-platform game services for all developers. This role will help guide the future of the online platform that powers our games, such as Fortnite, Rocket League, Fall Guys, the Unreal Engine, the Epic Games Store and the Epic Online Services. Epic believes in an open, integrated gaming community and this opportunity is to help us build just that on a global scale.

The Engineering Manager will support a team of Software Engineers in providing developers the infrastructure and tools currently powering the entire Epic online platform to create game experiences like never before. In order to accomplish this it requires a team including Testers, Analysts and other disciplines. A successful candidate will be able to work across all the various functions to achieve their goals. The Online services team is a collaborative environment and a successful candidate will help to foster an open, supportive culture in which everyone can be successful and their authentic self. Learn more at https://dev.epicgames.com/.

In this role, you will
• Manage the team - understanding strengths and opportunities for growth, surfacing opportunities for development
• Lead the team in creating and operating online systems and solutions spanning backend services, Web app, and SDKs
• Own technical design and drive implementation of robust, highly scalable online solutions
• Define, deliver and continuous improvement of SLAs for online services environment - system health and monitoring, reporting and response, on call resolution
• Partner with stakeholders to establish clear priorities and defining expectations which translate to scope of work team can effectively deliver on
• Ongoing, transparent communication with a focus on expectations fostering trust with internal stakeholders and external partners

What we're looking for
• 7+ years software engineering industry experience developing online systems
• 2+ years of experience in a management role
• Proven track record of guiding and developing teams delivering online solutions at scale leveraging industry best practices and standards
• Proven track record of guiding a team on operational excellence for distributed online solutions including system health, monitoring and troubleshooting
• Ability to management a team roadmap and update stakeholders throughout the lifecycle of a project
• You're user-focused, passionate, scrappy, solutions-focused, and innovative. These traits equal success at Epic and influence everything we do

Jobcode: Reference SBJ-rje00e-3-16-81-94-42 in your application.