Product Manager

Job Description

Product Manager (Media & Events)
ON LOCATION
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivalled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, Super Bowl, NCAA Final Four, New York Fashion Week and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of Endeavor, a global entertainment, sports and content company.

THE ROLE

The CDP Product Manager within the Digital Group will lead our efforts in building the data platform to support world class digital solutions across product, mobile, sales, marketing, analytics, & data science for On Location. This effort will enable connecting customers Worldwide to the World's biggest events. This role will work closely with internal and external stakeholders to drive the vision and execution of the data roadmap across organizations.
Our Digital group sits at the intersection of technology, content, and talent, operating scaled businesses and creating new direct-to-consumer offerings with the world's best creative talent and brands at the center. We are a team of strategists, product managers, designers, engineers, marketers, and data scientists focused on building cutting-edge products that help shape the future of media and entertainment. The overall Customer Data Platform team is part of the Digital Enablement team across Endeavor, focused on customer data across a wide variety of events and properties.

The product manager for the Customer Data Platform will be responsible for leading and building the roadmap and product for our vast amount of customer data, which allows us to lower marketing cost while increasing revenue, support key decisions and optimize the user experience. In partnership with stakeholders across Endeavor and On Location, they will establish a modern data platform and marketing automation solutions to drive outcomes such as decreased customer acquisition cost, site/app personalization, automated pricing, lead scoring and increased customer retention.

ESSENTIAL FUNCTIONS & RESPONSIBILTIES
• Own and develop the strategy and platform for On Location's data warehouse and Customer Data Platform.
• Build a set of tools facilitating direct talent to fan engagement.
• Build the vision, mission, strategy and roadmap for Endeavor's customer data platform across partners in engineering, marketing and product insights
• Contribute to the strategic leadership of the organization for Endeavor Digital and On Location by enabling data driven decisions, analytics & reporting
• Streamline the sales process, lower marketing cost and increase revenue by improving advertising effectiveness and automation.
• Design, implement and operate a data platform that will power our company
• Partner with business units across the company to evangelize a data driven culture.
• Champion best in class privacy, security, and regulatory compliance
• Work across teams of product managers, engineers, marketers, and strategists to deliver best in class data and marketing technology solutions.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Education and/or Experience, Knowledge, Skills, and Abilities:
• You have 5+ years of experience as a product manager in progressively senior roles.
• You have a BA degree or higher in a STEM discipline or MBA
• You have demonstrated experience working on large scale data platform and analytics offerings
• You are well versed in data engineering, data enrichment, attribution, data governance, personalization platforms, customer intelligence & analytics, technologies and vendors in the data warehouse and processing space
• You are familiar with data driven sales & marketing and integrating into marketing automation solutions
• You are well versed in agile software methodology and comfortable leading the product discovery process
• You can work from anywhere in the world though the team is primarily based in New York city

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

CORE VALUES

As the leading experiences company in the world, we strive to be the most innovative and passionate - the best of the best. We uphold these values in our quest for excellence:
• Exceed all service expectations with our customers, our partners, and each other.
• Create value by enriching people's lives.
• Do the right thing and bring others along with us - always.
• Propel the power of diversity, in thought, team and experience.
• Partner to generate win-win solutions.
• Ignite and empower our team's entrepreneurial spirit.
• Exude respect and gratitude - treat others as you would want to be treated.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid time off, and 401k plan.

Endeavor is an equal opportunity employer committed to a diverse and inclusive work environment.

Jobcode: Reference SBJ-gqo21m-18-191-216-163-42 in your application.