Assistant Manager, E-Commerce

Job Description

On Location is seeking a highly motivated eCommerce Assistant Manager to join the company's marketing team, supporting all sports divisions within the business throughout our various marketing channels. This is a great opportunity for a marketer that desires to grow their career in the sports, entertainment, travel, and event management fields. The role will report to the eCommerce Director and work closely with other cross-functional teams.

The eCommerce Assistant Manager works a shifted work schedule to help the team extend our eComm coverage on weekends to ensure that our products and websites are accurate and optimal while providing support to both our internal teams and external partners.

The Assistant Manager will report to the Director and will focus on the development and overall management of the digital display and promotion of product offerings. Additional responsibilities can include, but are not limited to, managing inventory, fundamental financial reporting, content sourcing and more. This is a cross-functional role which supports and collaborates with team members from Marketing, Ticketing, Fulfillment, Event Production, and Sales. The Assistant Manager, Ecommerce will work a shifted 5-day work schedule to help the team extend our company-wide eComm management coverage on evenings and weekends to ensure that our products are continued to be built and updated 7 days a week.

Requirements:
• Above average technical skills as it relates to Microsoft Office applications and the ability to quickly learn multiple software platforms.
• Excellent communication and interpersonal skills, including the ability to work in a team-based environment
• Strong multi-tasking and organizational skills with attention to detail
• Self-starter and ability to take on many tasks in a fast-paced environment
• Ability to move projects along and meet deadlines
• Above average technical skills as it relates to Microsoft Office applications and the ability to quickly learn multiple software platforms.
• Basic understanding of entrepreneurial and business tactics that results in taking initiative to present new ideas, improve processes and identify gaps in the business.
• Ability to curate and edit imagery for website (Experience with Photoshop is a plus).
• Work experience in eCommerce and knowledge of sports, music, live entertainment, and/or hospitality industries is highly preferred.

Key Responsibilities:

Product Management
• Build ticket and hospitality packages and publish to website
• Master backend systems to create and maintain products while meeting deadlines
• Manage products throughout event sales cycle
• Provide support to other teams as needed

Content Management
• Source content for use on website that matches brand style guide
• Ensure web pages are populated with correct information and content
• Edit and resize digital assets
• Collaborate with Marketing team to support campaigns and meet stakeholder expectations

Reporting
• Run inventory reports to support Product and Sales teams

Documentation
• Create and organize process documentation

Change Management
• Work with eCommerce Director to create and implement change management documents and processes
• Create and manage event lifecycle calendar
• Create and manage cross-functional communication hub
Other
• This position requires weekend, holiday and after hours work as needed during peak times of the year
• Some travel to our other offices and various sporting events will be required
Our Core Vales

As the leading experiences company in the world, we strive to be the most innovative and passionate - the best of the best.

We uphold these values in our quest for excellence:
• Exceed all service expectations with our customers, our partners, and each other.
• Create value by enriching people's lives.
• Do the right thing and bring others along with us - always.
• Propel the power of diversity, in thought, team and experience.
• Partner to generate win-win solutions.
• Ignite and empower our team's entrepreneurial spirit.
• Exude respect and gratitude - treat others as you would want to be treated.

Endeavor is an equal opportunity employer committed to a diverse and inclusive work environment.

Jobcode: Reference SBJ-rn33qm-3-141-41-187-42 in your application.