Manager - Workplace Experience

Job Description

Workplaces Manager

We are EA

We entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard. That's why we employ the most creative, passionate people in the industry.

The Challenge Ahead

The Workplaces team oversees workplace environments and the related employee experience globally and delivers and maintains spaces that are vibrant, fresh, branded, and inspiring. The team also provides relevant programs that differentiate EA as an employer of choice and support EA's ability to attract and retain the talent needed to power our Company.

Workplace Experience is focused on services and programs that:
• Directly impact employee effectiveness
• Provide a healthy physical office environment
• Create a consistent physical setting and workplace experience globally while reflecting local culture
• Build community and connectedness among our people
• Directly contribute to fostering EA's values
• Apply best practices in environment design

You and your team will focus on our office environments on a global scale, including building operations, health and safety, workplace design, employee travel, onsite and contracted services, and employee community and events. You will collaborate with the People Experience COEs and teams for integrated programs and events.

The Workplaces, Manager will lead a team of Workplace specialist and coordinators in a given location. The Workplaces, Sr. Manager is expected to work closely with their Director, and the global Workplace team as well as business partners such as Real Estate, Security, GSS and Global Risk, to deliver best in class operations.

As Workplaces Manager You Will:
• Lead a team of individual contributors responsible for the creation of inspiring workplaces infused with play which support our people to grow as members of our team
• Manage the team including setting clear goals, processes and monitoring of performance.
• Prepare and approve annual operational budgets.
• Create a culture of measurement and improvement at a site and regional level, including soliciting partner feedback.
• Resolve escalated concerns with 3rd parties for employee and site services.
• Working in partnership with the Real Estate and Design teams, ensure locally accomplished design and maintenance projects are performed within global guidelines, including density and budget parameters.

You Will Need:
• Bachelor's degree or 7 years of related experience in workplace and facilities management with people leadership experience.
• Excellent partnership & alignment skills with key partners to define and achieve strategic goals
• Effective Influencing skills and ability to understand and influence individuals & groups
• Critical thinking, analytical skills, good judgment and decision making/problem solver
• Strong project management skills with a proven track record of delivering against targets and objectives
• Emotional intelligence. You can navigate obstacles creatively and advocate for decisions.
• Business, finance, and management knowledge.
• Multicultural skills and global mindset
• Manage a team of EA employees, as well as vendors and third-party contractors.
• Experience building and driving improvements to existing programs
• Experience managing multi-team locations and outsourced relationships
• Project management skills; establishing deliverables, creating roadmaps, and executing on time and budget

Jobcode: Reference SBJ-gp0pme-3-15-147-53-42 in your application.