Technical Project Manager
Electronic Arts
Austin, TX
Project Manager (6 Month Contract)
WWCE
We're hiring a Project Manager (6 Month Contract) to join EA's Worldwide Customer Experience (WWCE) organization.
WWCE exists to help the world play. We support players across the globe in 13+ languages and value employees that will bring new ideas and perspectives to help make WWCE a great place to be and be from. We celebrate diversity and inclusion and aim to create great experiences for our employees as often as our players. We're looking for people that will come to the office or Zoom meeting excited to work and ready for some fun.
Responsibilities:
• have hands-on project management of business and technology programs, from initiation through closure - projects will range from small to complex
• validate and create project budget and manage budget throughout the project lifecycle
• manage components of the Agile framework and facilitate scrum ceremonies
• identify and manage issues and risks
• create project change requests
• identify the operational impact and create the Operational Readiness Plan
• facilitate BRD reviews and approval
• set and manage partner expectations throughout the project lifecycle, ensuring resolution of issues
• develop and maintain project plans and track progress to plan
• create detailed work plans that identify and sequence the activities needed to successfully complete projects
• develop a schedule for each project completion that effectively allocates the resources to the activities
• review project plans with management and all other staff that will be affected by the project activities; revise to ensure project success criteria is met
• communicate regular project status reports to project teams, PMO, leadership staff
• manage the knowledge transfer from project team to support teams and ensure solutions are stable and supportable
• conduct project retrospective reviews and project closures
• build great working relationships within Customer Experience teams and IT community
• build understanding of domain area to manage projects more effectively
Qualifications:
• 7+ years project management experience, with preference given for PMP certified candidates
• bachelor's degree; technical or engineering background
• experience with JaaS, Confluence, and project management (PPM) software such as Planview or Hive
• excellent project management skills with the ability to balance multiple concurrent projects
• working knowledge of the software development lifecycle; agile and waterfall project management experience
• scope and propose the work needed for new engagements
• experience planning and delivering cost-effective results
• flexibility and adaptability to changing business models and organization structures
• communicate technical issues back to partners and leadership
Jobcode: Reference SBJ-rjzv2b-54-157-35-140-42 in your application.
Electronic Arts Inc. is a global leader in digital interactive entertainment. EA develops and delivers games, content and online services for Internet-connected consoles, mobile devices and personal computers.