Defect Coordinator

Job Description

Defect Coordinator (Temp)

Due to the health and safety concerns of Covid-19, we are currently in a work from home status. We will be transitioning to our physical studio as soon as it is deemed safe to do so.

We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together amazing people that combine creativity, innovation, and passion. We immerse our employees into an inclusive culture and provide opportunities for learning and leading that allow our employees to do the most impactful and rewarding work of their careers.

EABR is looking for a Defect Coordinator to help our teams get the issues QV tester report in front of our development team including all of the information necessary. Join us in driving the next revolution in games. As a Defect Coordinator, your primary responsibilities would be:
• You monitor and review issue submission for team for appropriate information
• You assign out and review retests and requests for more information on current builds
• You work with team members to enforce proper issue submission standards
• You maintain documentation after changes to process related to the role
• You report issue entry metrics to team leadership.
• You objectively communicate concerns to the Development team
• You are reporting emergent issues to management promptly
• You function as the primary contact point for all issue Database related issues
• You provide Qualitative Feedback to the Development team
• You communicate with development team to identify additional information needed

An outstanding candidate would have the following experience and skillsets:
• 6+ months or product cycle of QA experience
• Knowledge of the Game Industry and software development processes
• JIRA- Navigation and using advanced queries.
• Excel (can maintain complex spreadsheets), and Word documents
• Adapt to quickly evolving situations
• Identify issues and suggest solutions
• Proficient in writing skills including technical writing and process documentation

What's in it for you? Glad you asked!

Through PRO Unlimited, you will be compensate at $17.50/hour starting, depending on shift, compensated weekly. As a worker on an Electronic Arts assignment, you can obtain EA titles at discount.

All other PRO Unlimited benefits can be obtained from the PRO Unlimited Representative.

Jobcode: Reference SBJ-g3k534-18-216-94-152-42 in your application.