Workplace Experience Specialist

Job Description

The Walt Disney Company's Media & Entertainment Distribution (DMED) is a new, global business segment for The Walt Disney Company with the mission of providing consumers around the world access to the content they want most, on the latest platforms, at a time of rapidly-evolving consumer habits. Combining the Company's direct-to-consumer streaming services – ESPN+, the Disney+ streaming service and its ownership stake in Hulu -- alongside Disney's international media businesses, DMED aligns cutting-edge technology with world-class content and beloved brands to expand the Company's global footprint and deliver highly-personalized entertainment experiences to diverse consumers around the world.
DMED's Human Resources team is seeking a Workplace Experience (WE) Specialist, based in New York, who will provide support to the Eastern Workplace Experience Team. As a WE Specialist at Disney, you will assist the Regional WE Manager and support programs & initiatives and perform program and office administration, and coordinate vendors to help ensure best-in-class experiences in our workplaces. You will play an integral role in providing service to our employees and identifying opportunities to create efficiencies in our workplace and programs. The right person for this role is service oriented with superb attention to detail, a love of multitasking, and proven ability to see projects through from A-Z.

Responsibilities:
• Have a high level of customer service, pro-actively supporting the needs of employees
• Support Regional WE Manager by overseeing Facilities day-to-day operations, including working closely with internal and external partners
• Engage, negotiate and manage onsite vendors (both reoccurring and preventative maintenance)
• Receive & distribute incoming mail and packages
• Act Manage office & supply inventory including ordering, stocking and budgeting
• Act as ServiceNow and Envoy champion, including managing day-to-day ticket completion, escalating when necessary, reporting, and driving team success in maintaining agreed-upon timelines and standards
• Support Regional WE Manager in seating management, coordinating with partners on updating internal mapping system and resources
• Support Regional WE Manager on buildouts, taking on smaller projects to improve office operations
• Provide other Workplace Experience program administration, including but not limited to …
• data entry, data audits and updates
• create and maintain physical program documentation and materials
• develop office-wide messaging
• maintain predetermined service level office presentation and cleanliness
• budget tracking, expense reports, and purchasing
• Liaison with other regional WE team members internationally
• Liaison with building management in conjunction with Regional WE Manager, acting as POC for day-to-day building maintenance issues
• Support the Regional Workplace Experience manager with administrative duties, budget tracking, expense reports, and purchasing
• Support all onsite and offsite events in coordination with the Regional WE Manager

Basic Qualifications:
• 2-3 years of professional experience in a support or service role in office management
• Undergraduate degree
• Ability to work independently
• Experience with corporate purchasing
• Passion for customer service
• Experience with MS Outlook, Word, Excel, and PowerPoint
• Experience with Google drive programs: Google Sheets and Docs
• Highly organized and efficient
• Exceptional verbal and written communication skills
• Detail-oriented and thorough
• Strong initiative

About Disney Streaming:

Comprised of the Company's international business units and various direct-to-consumer streaming services, Disney Media & Entertainment Distribution (DMED) aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Services LLC, which is part of a business segment we call Disney Streaming.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Jobcode: Reference SBJ-gxozyz-3-141-244-201-42 in your application.