Media Delivery Ops Specialist

Job Description

Hulu's Content Operations team is seeking a Media Delivery Ops Specialist who will be an exceptional addition to our Content Operations team. As a Media Delivery Ops Specialist at Hulu, you will ensure the timely publication of content on Hulu, as well as manage the health and accuracy of Hulu's large content library. The right person for this role has working experience in all manner of video operations, asset management, project management, post-production, and digital distribution. If you are a logical problem solver who thrives on new challenges, is driven to improve operational effectiveness, can troubleshoot on the fly, excels in cross-team collaboration, is highly organized, and has strong communication skills, then this is a great role for you!

Responsibilities:
• Serve as a primary go-to resource and escalation contact for our Content Management and Publishing teams in identifying and troubleshooting an array of complex metadata and A/V issues
• Evangelize and enforce our content specifications and provide technical support to external partners for delivery and quality issues
• Ensure content integrity by auditing and evaluating against quality standards, monitoring systems for alerts and take corrective actions, and perform routine asset management tasks
• Provide data and trend insights for operational objectives
• Maintain documentation and runbook accuracy through regular refinement or creation
• Communicate tech challenges and operational requirements effectively to a variety of stakeholders
• Provide feedback on operational workflows to propose scalable solutions for content management and Hulu's content toolset
• Manage multiple tasks simultaneously and be able to respond to issues in a timely and effective manner

Basic Qualifications:
• Minimum 3 years' operational experience in OTT, post-production, digital distribution, and/or digital asset management
• Strong digital video experience, including knowledge of various video specifications, ingest platforms, and content management systems
• Outstanding communication skills and the ability to present effective, data-supported suggestions for tools and workflow improvements
• Strong familiarity with digital content lifecycle, from production through distribution, including post-production, QC, packaging, and delivery
• Ability to deliver incredibly high-quality results in a heavy multitasking environment
• Experience with network file systems, high-speed transfer services
• Bachelor's Degree, TV/Film Production, Communications, or similar

Preferred Qualifications:
• Experience constructing complex SQL and database queries
• Experience with Python programming language
• Experience with Terminal (OSX) and Ubuntu (Linux) command line operations
• Experience with ffmpeg command–line
• Experience/Interest in new and emerging video/audio encoding tech
• Familiarity with Agile, Kanban, and Scrum methods

Additional Information:

Just like the best ensemble casts of our favorite shows, Hulu embraces diversity and is an inclusive environment. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process. We are proud to be an Equal Opportunity Employer.

This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

About Disney Streaming:

Comprised of the Company's international business units and various direct-to-consumer streaming services, Disney Media & Entertainment Distribution (DMED) aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Services LLC, which is part of a business we call Disney Streaming.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Jobcode: Reference SBJ-gqy51m-3-15-221-67-42 in your application.