Full Time Job

Senior Manager, Content Operations


Tokyo, Japan 03-24-2021
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  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description

• Create workflows and milestones related to large catalog launches for Disney+ to guarantee timely, high-quality execution across the supply chain
• Create and manage detailed project plans with milestones, ensure that all deadlines are met and all handoffs are successful and the project is moving through the pipeline
• Assess, communicate and mitigate risk, utilizing contingency plans as necessary. Manage through issue resolution.
• Collaborate with Global Content Operations, Programming, Studio Operations, Media Delivery, Marketing, Launch PMO, Product and Local Teams on workflow, timelines and requirements per project, keeping each team accountable for their deliverables. Remove roadblocks for interdependent teams.
• Communicate both detailed and high-level progress to stakeholders at large including executives
• Create and maintain documentation including project plans, templates, executive summaries and post-mortems

Basic Qualifications
• 3+ years project management or consulting experience in direct-to-consumer organizations having incepted new projects and workflows
• Ability to communicate effectively on a regular cadence to wide audiences on overall project health
• Knowledgeable about AV, artwork, metadata asset and title lifecycles
• Fluency in English
• Able to articulate complex situations in simple terms and clearly identify next steps
• Strong attention to detail
• Ability to build relationships and communicate with global contacts
• Comfortable using various data management systems and tools (CMS, Excel, Google and Microsoft suites, Smartsheet, etc.)
• Proven ability to manage through influence in complex organizational structures
• Ability to solve for the short term while constantly thinking of sustainable long-term plans

Preferred Qualifications
• 5+ years' relevant experience
• Streaming service experience
• Familiarity with content asset types and production and distribution lifecycles
• Personal affinity for the brands and franchises of The Walt Disney Company

Company Profile

Disney Streaming Services is responsible for developing and operating The Walt Disney Company’s direct-to-consumer video businesses globally, including the ESPN+ and Disney+.