Director, Operations, Analysis & Strategy

Job Description

We are looking for a driven, creative, and entrepreneurial candidate with broad business, operations, and strategic planning experience to help grow Disney's DTC (e.g., Disney+) adoption in Canada. This role will report directly to the VP of DTC for Canada and is responsible for strategic assessment, business case development, and building the foundations for operational excellence in Canada. In addition, you will partner with various internal stakeholders in the US and around the world in setting the growth and distribution strategy associated with our products and technology platform, including assessing the Canadian market, how we should prioritize our strategic focus, money, and human capital allocation and our most efficient paths to execution. This role will also work with the Canadian Disney DTC leadership team to set the team's agenda and overall strategy in the market.
The ideal candidate will be an accomplished strategy manager and a skilled cross-functional collaborator with experience in digital media and/or consumer-oriented internet services. The role requires a solid foundation in strategic analysis and the ability to rapidly synthesize complex information, lead group discussions and drive strategic alignment across multiple stakeholder groups. In addition, the candidate will need experience leading, growing, and elevating a robust team of individual contributors to have continuous influence and effective, meaningful cross-collaboration across the company. The team is a small and nimble group primarily executing projects set by the VP DTC Canada and the broader Disney Streaming Services leadership team, but where each member has ongoing ownership of a key part of the strategic plan. We value individual 'doers,' but with the seniority and maturity to interact with all decision-makers across the organization and drive outcomes.

Responsibilities:
• Partner with the Canadian leadership team and US/Global stakeholders to define the strategic work agenda, ensuring each leader is effectively supported by the business planning and development function.
• Proactively identify and shape new strategic challenges to explore, ensuring the group stays several steps ahead with forward-looking views and clear points of view on the risks and opportunities facing our business, globally and in Canada.
• Identify and nurture talent in the team, with day-to-day coaching and development to ensure high-quality, efficient work output.
• Take a hands-on approach to ensure quality work product from the team that simplifies high levels of complexity for effective communication across a wide range of stakeholders.
• Manage effective partnerships with the other strategic planning groups across The Walt Disney Company to ensure critical insights are shared, and duplication of effort is minimized.
• Actively develop internal and external relationships to help advance group and overall company initiatives, including managing ongoing relationships with key accounts in collaboration with our sales distribution colleagues across The Walt Disney Company.
• Keep abreast of key industry trends and market conditions across all media (e.g., traditional, digital, social, mobile, etc.) in informing various opportunities.
• Direct the team's delivery of efficient industry and company analyses, including standard market size and share research, competitive analysis, and consumer trend information, on a global basis, from the team.
• Work with the VP DTC Canada to build an operational cadence for the Canadian DTC team incorporating insights from Data, Programming, Finance, Growth, etc.

Basic Qualifications:
• 10+ years of management consulting experience with a specific focus on the media industry and digital technology
• Proven track record of developing strategic insights and highly effective communication materials that drive large scale business and operational outcomes
• International professional experience preferred, ideally with a multi-national media or technology organization
• A self-starter with the ability to work both independently and as part of a team in a dynamic, creative environment
• A passion for identifying and nurturing talent, and leading teams
• Entrepreneurial mindset, a proactive thinker with the ability to thrive in an often ambiguous, fast-paced environment.
• Strong analytical and financial skills
• Ability to understand the complex macro/global landscape while maintaining strong attention to detail
• Excellent verbal, written, and interpersonal communication skills
• Familiarity and fluency with digital technology and media industries
• Proficient in GSuite and Microsoft Office, particularly Excel and PowerPoint
• Always operates with integrity
• Has the ability to think strategically and effectively communicate and execute
• Has high standards for work quality, attention to detail, and accuracy

Required Education
• Undergraduate Degree in business or a related field, preferably with MBA or JD

Additional Information:
Our Company proudly provides equal employment opportunity for all employees and applicants. We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates taking part in any aspect of the selection process.

About Disney Streaming:

Comprised of the Company's international business units and various direct-to-consumer streaming services, Disney Media & Entertainment Distribution (DMED) aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company (Canada) Ltd., which is part of a business segment we call Disney Streaming.

Jobcode: Reference SBJ-gwe35j-3-143-9-115-42 in your application.