Senior Product Manager

Job Description

Overview

Discovery's Global Digital group is a rapidly growing organization focused on developing new, innovative, and immersive digital products and content for iconic brands, including discovery+. We are working at the crossroads of technology, entertainment, and everyday utility. As content creators across the digital ecosystem, we continuously leverage our technology to create immersive viewing and interactive experiences. We tell engaging stories to millions of viewers across the Internet every day, and bring new interactive experiences to life to not only entertain, but improve the lives of our customers.

We are hiring a Sr. Product Manager in the Expansion area of the organization to support how discovery+ is expanding to new markets, and enhance its core capabilities in current markets. The Sr PM Expansion will be responsible for maintaining the core components of the EMEA platform (Web/Android/iOS/ConnectedTVs). This role will be pivotal in driving the strategy, execution, and delivery of product capabilities that deliver value for our EMEA customers. In this role, the PM will lead efforts on analysis and reporting, and work closely with product, engineering, and key stakeholders to ensure all points are addressed.

The successful candidate will be a driven, passionate advocate to deliver the best product experience for customers, and innovative solutions for the business. You will make data-driven decisions, have an insatiable curiosity, build for scale, and obsess about the customer. You will relentlessly investigate defects and poor customer experiences to identify the root causes and determine how to improve the customer experience. In addition, you will build trust with people from all areas of the business and have a proven track record to enable mitigations and positive outcomes. This leader takes end-to-end ownership and consistently delivers results in a fast-paced environment.

Responsibilities
• Ensure the existing EMEA code base is fully maintained across all platforms (Web/Android/iOS/Connected).
• Prioritize features and enhancements in the story backlog.
• Identify bugs, report them and work closely with Technical teams on their resolution.
• Ensure all ongoing EMEA projects in the existing platforms are not being impacted by future code base changes (replatforming).
• Manage the Web platform and run meetings with engineering, design, and other relevant cross-functional teams.
• Partner with key stakeholders at different Discovery areas to understand their current platform needs and anticipate future needs in the existing code base.
• Gather and synthesize requirements from many different areas across a diverse set of EMEA geographies, time zones, and use cases into a single product roadmap that can serve them all.
• Work with the internal UXD team to create and review detailed functional designs and ensure they fit into the larger DTC platform, collaborating with other teams on consistency and cross-team integrations.
• Regularly engage stakeholders and external teams to communicate the status of various in-flight development.
• Act as the subject-matter expert for Web & Mobile product areas in the Expansion team and with the wider Global Product team.

Qualifications
• Ensure the existing EMEA code base is fully maintained across all platforms (Web/Android/iOS/Connected).
• Prioritize features and enhancements in the story backlog.
• Identify bugs, report them and work closely with Technical teams on their resolution.Experience leading and driving systematic improvements across product, user experience design, and engineering teams.
• Excellent written and verbal communication skills. Can communicate the results of your work clearly to your audience of cross-functional leaders and stakeholders.
• Experience with monetization and marketing product features is a plus.
• Experience working with engineering and data science teams to build model-based product features and solutions is a plus.
Master's degree in business or relevant work is a plus.
• Proven experience in Product Management and/or Customer Experience
• Experience in gathering and compiling business insights and identifying trends from data, including a combination of data from multiple sources.
• Strong user experience focus and experience, preferably with subscription based consumer products
• Experience in working with global teams across multiple time zones, locations and geographies
• Media industry experience is a plus, familiarity with the customer service environment is a huge plus.
• Must have legal right to work in the United Kingdom

Jobcode: Reference SBJ-r07881-3-144-243-184-42 in your application.