Content Operations Coordinator

Job Description

Responsibilities
- Provide customer service to internal stakeholders
- Working with PALM and IBMS daily, and maintaining relevant systems
- Keeping computerised records accurate and up to date Booking internal edits through ScheduAll system, and obtaining sign-off from Programming contacts
- Liaising with the Reversioning, Compliance and Post Teams
- Ordering the required languages for your channel, issuing sub-dubs, sending scripts and material to suppliers
-Effectively managing and coordinating the trafficking of materials to and from the translation facilities across Europe ensuring they are delivered in time for transmission
- Effectively hitting all deadlines for delivery, dispatch and return of materials
- Highlighting any legacy issues in advance and managing the transfer of the Discovery catalogue onto these feeds
- Troubleshooting any late running programmes and files, daily dealings with language suppliers requests for replacement reference materials and managing replacements for faulty language files
- Updating IBMS with language information and updating relevant systems and documents with any cancellations
- Tracking and checking invoices against deliveries
- High level of communication internally and externally regarding programme languaging deadlines
- Ad hoc duties include sick and holiday cover for team members and assisting where necessary

Requirements
- Some experience of the broadcast industry desirable
- Computer literate, intermediate excel skills, word, previous use of broadcasting systems IBMS and ScheduAll preferable
- Excellent organisational/administrative skills
- Attention to detail essential
- The ability to prioritise and effectively manage a large number of different projects simultaneously and prioritising as necessary
- Excellent people and interpersonal skills, good team player
- Flexibility and ability to adapt to different demands
- Initiative, proactivity and motivation
- Ability to communicate effectively in an international environment

Jobcode: Reference SBJ-gw7nqn-3-145-60-149-42 in your application.