Audio Support Engineer H / F

Job Description

Overview

As Discovery Inc's portfolio continues to grow - around the world and across platforms - the Global Technology & Operations team is building media technology and IT systems that meet the world class standard for which Discovery is known. GT&O builds, implements and maintains the business systems and technologie that are critical for delivering Discovery's products, while articulating the long-term technology strategy that will enable Discovery's growing Pay-TV, Digital Terrestrial, Free-to Air and online services, to reach more audiences on more platforms.

From Amsterdam to Singapore and from satellite and broadcast operations to SAP, we are driving Discovery forward on the leading edge of technology.

As a level 2 support engineer, you will mainly be working on Eurosport products. The brand is currently transitioning to a new technology platform for all Europe, based on a hybrid architecture combining on-premise and cloud-based solutions.

Teams based both in London and Paris manage the engineering and support of this new technology platform covering two playout centers as well as all Eurosport's markets in Europe.

If you're excited by the new technologies and you want to be part of a dynamic and international team, this complex and multi-regional opportunity may be right for you.

The Global Technology & Operations group is looking for a Level2 Audio Support Engineer

The Audio Support Engineer will support the production output of localized commentaries for Eurosport, both central and regional.

They will also oversee the audio processing for ingest and playout from the regional production sites to our two datacenters in Europe controlled from both London and Paris.

Responsibilities
• Level 2 support on audio production for programmes and localised audio productions for the local versions of Eurosport (all platforms, including digital and linear).
• Quality assurance of the signals between the production sites and the datacenters: audio over IP transport, routing, audio levels, lip-sync, ensuring standards, workflows and procedures;
• Technical assistance to commentators for either booths sessions or remote (at home) commentary using our own in-house developed platform.
• Technical assistance to audio operators on remote mixing, central aggregation of all languages, lip-sync check and alignment for playout and ingest.
• Technical assistance on broadcast audio tools: mixing desks and cores, monitoring tools, editing and mixing software's.
• Technical assistance for major events onsite productions (Olympics, Gold live events) for the onsite team: audio signals and commentaries produced on site transport back to the datacenters, intercom solutions. Close collaboration with the audio engineering group.
• Participate in development of Eurosport production offices and integration of Eurosport localisation systems

Qualifications
• Bachelor degree in broadcast technology or similar.
• Demonstrate level 2 experience of minimum 3 years in broadcast technology in a support or engineering role.
• A deep knowledge of audio over IP (2110 standards, AES67), local networks, major operating systems (Mac and Windows), broadcast devices, audio operations (mixing, routing, monitoring)
• Knowledge of hardware and software audio tools (mixing, transmission, monitoring, edit and ingest)
• Knowledge of intercom systems and workflows
• English and French (optional), both spoken and written
• A logical and observation based approach, with excellent troubleshooting, analytical and problem-solving skills.
• Rigorous with detail and skilled in writing accurate and succinct incident reports (using defined ticketing tools).
• A strong and self-motivating team member with emphasis on excellent customer service and communication skills.

Additional parameters :
• London or Paris based.
• Includes shift work (evenings and week-ends, some night depending on the event).
• Minimal travel anticipated (Europe).
• On-call support.

Jobcode: Reference SBJ-g6pwpq-3-145-2-184-42 in your application.