Job Description
Job
Training Lead, NEOV Scripting
Position Title
Team Lead, NEOV Scripting
Position Summary
This position is ideal for individuals who have a passion for training and developing people. It requires a highly motivated team player that prioritizes attention to detail and has a hunger to learn and solve problems. In this role, you will collaborate with Scripting management to ensure the capacity and quality requirements of the production team. You will learn the most important aspects of developing people, managing a small team, and being a subject matter expert. Ultimately, as a Team Lead, you will ensure that Deluxe delivers a consistent Scripting product that exceeds our clients' expectations. This position is in Burbank, CA or remote.
Outcomes and Accomplishments
Team Leads provide training and guidance to the Scripting editorial pool in their area of expertise. They do this through in-person training, documentation review, and feedback. The ideal candidate must be ready to:
• Initiate and supervise the end-to-end training of an Editor in their area of expertise
• Act as a subject matter expert to Scripting and other Deluxe teams
• Complete or assist with training and process documentation
• Work closely with direct reports to help them achieve their development goals
• Balance managerial duties and some editorial work
The ideal candidate will demonstrate a combination of skills and practical knowledge of the following:
• A familiarity with Scripting processes
• Comfort with product specs, complex formats, and evolving processes
• Comfort with developing rapport and encouraging growth
• Experience learning or working with materials in another language
• MS Office Suite: Word, Excel, Outlook, and comfort with new software
In this role, the ideal candidate will learn the Scripting training workflow and subsequently own these tasks:
• Direct manager of an editorial team
• Training editors, vendors, or other departments on NEOV Scripting tasks and processes
• Remedial training as products and processes evolve
• Execute or assist with the creation and update of NEOV Scripting documentation
• Develop and maintain subject matter expertise specific to client deliverable requirements
• Update and communicate changes in NEOV training schedules
• Editorial work as assigned
What You Bring
• Strong organizational and time-management practices
• Strong interpersonal, communication skills, and comfort with contributing in a group setting
• Ability to make decisions and problem-solve independently
• Ability to collaborate in a fast-paced environment
• Comfort with adapting to new guidelines or expectations
• Familiarity with translation/adaptation workflows and challenges
• Flexibility to work extended hours to meet project deadlines
Benefits
• Learn the ins and outs of the localization process
• Have a better understanding of how translation and adaptation works
• Work with industry-leading, high-profile content and clients
• Join a fun and supportive team
Diversity Statement
Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to, and will not be discriminated against, on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Deluxe will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state, and federal law.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Deluxe. Please inform the company's HR representative if you need assistance completing any forms or to otherwise participate in the application process.
Jobcode: Reference SBJ-rnjxz3-3-81-184-170-42 in your application.