Job Description
Job
Senior Technical Project Manager
Position Title
Senior Technical Project Manager
Position Summary
The Senior Technical Project Manager will be responsible for ensuring the on-time & within budget delivery of products and projects within the Deluxe Technology and Engineering Group. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. The Sr. Technical Project Manager will also work with the development and product teams to define the project's objectives and oversee quality control and value realization throughout the project/product lifecycle.
Main Duties
Project Management:
• Manages complex projects (or set of projects) and ensures the alignment of all project dependencies, milestones & deliverables
• Operates comfortably within both Agile and Gantt (waterfall) project environments
• Ensures that project plans are aligned with the requested timelines and goals for deliverables
• Owns the development & management of project plans, greenlighting process, budgets, issues, and risks, revising as appropriate to meet changing needs and requirements
• Manages projects in line with the defined processes for Risk, Issues, Change & Quality management, and ensures accurate and compliant document management
• Manages project budgets, reporting on actuals, estimates to complete and estimates at completion
• Ensures that all projects utilize and are compliant with established project methodologies & standards
• Identifies and ensures the allocation of the required stakeholders and resources needed to deliver programs & projects to plan & budget
• Manages the day-to-day operational aspects of projects including:
• Maintaining the Project Plan, Schedule & Budget, identifying managing any variances
• Reviewing project deliverables and providing Project Status reports weekly
• Managing action owners to ensure delivery of requirements within timescales, escalating & resolving issues as required
• Preparing documents for Advisory and Steering Committee Meetings
• Measuring and driving value realization
Communication:
• Facilitates team and client meetings effectively
• Holds regular status meetings with project team and management
• Keeps project team well informed of changes within the organization
• Effectively communicates relevant project information to superiors
• Delivers engaging, informative, well-organized presentations
• Resolves and/or escalates issues in a timely fashion
• Understands how to communicate difficult/sensitive information tactfully
Technical Knowledge:
• Very good understanding of digital media assets, formats, and workflows
• Very good understanding of software development lifecycles and practices, databases, and systems design
• Knowledge of media industry content delivery and streaming platforms
• Develops and maintains a thorough understanding of Deluxe's capabilities
• Maintains awareness of new and emerging technologies and their potential application on client projects
Teamwork:
• Collaborate effectively with individual teams and with teams across the organization
• Motivate and inspire cross-organization teams to execute on common goals
• Acknowledge and recognize extraordinary contributions made by team and individual members
• Drive continuous improvement using cross functional data and feedback from multiple teams
• Manage and mitigate team conflicts and communication problems
• Serves as a role model, challenge the team and its members to help drive self-improvement
Client Management:
• Manages day-to-day client interaction with regards to the programs and projects
• Sets and manages client expectations with regards to the programs and projects
• Communicates effectively with internal stakeholders & clients to identify needs and evaluate alternative business solutions
• Has a basic knowledge base of each client's business, organization, and objectives
What You Bring
• Must be very detail oriented and organized
• Bachelor's degree in Computer Science, IT Management or similar curriculum preferred
• 8+ years direct work experience in a technical project management capacity, including all aspects of project management and execution
• Expert knowledge of Project Management methodologies and tools, and the software development and project management life cycles.
• Strong knowledge of Agile / Scrum
• Experience in leading & managing complex project(s)
• Experience with M&E, Media Workflows or Media Asset Management systems strongly preferred
• PMI/PMP Certification preferred
• Scrum Master Certification preferred
• Strong familiarity with project management software/tools, such as MS Project, JIRA, Confluence, Monday.com, etc.
• Strong understanding of application programming, database, and system design environments
• Experience at working both independently and in a team-oriented, collaborative environment is essential
• Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Reacts to project adjustments and alterations promptly and efficiently. Flexible during times of change
• Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
• Ability to defuse tension among project team, should it arise
• Ability to bring project to successful completion
• Strong written and oral communication skills, strong interpersonal skills
• Ability to effectively prioritize and execute tasks in a high-pressure environment
Jobcode: Reference SBJ-gx8wyq-3-143-218-146-42 in your application.