Account Coordinator

Job Description

Every great story has a new beginning, and yours starts here.

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, ''the stuff dreams are made of,'' we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role...

As the subject-matter expert on Warner Bros Discovery's Digital Sports advertising systems and processes, the Account Coordinator will help us operationalize and streamline all internal aspects of our digital media campaigns. To thrive in this role, candidates must provide timely and accurate information within their account pod to maintain an orderly book of business for the Account Executive across our site properties, including NBA, NCAA, NHL, and Bleacher Report.

The Account Coordinator is the post-sale support to the Account Manager and liaison to internal departments – Advertising Sales, Advertising Operations, Inventory Management, and Finance.

Your Role Accountabilities...

Responsibilities of this role include: ensuring all campaigns are properly booked in our order management system, aggregating creative assets, quality assurance checks, weekly deal stewardship, invoice reconciliation, and account tracking for revenue and delivery.
• Client Service: Serve as the internal first line of contact to ensure proper maintenance of the Sales team's book of business from proposal to payment. Provide constant communication to the account pod, ensuring SLAs are met and the weekly task list is managed.
• Campaign Stewardship and Analysis: The Account Coordinator will work closely with the AdOps team to manage all facets of digital campaign management. They will observe and report weekly on all pacing and delivery. They will also communicate with all internal departments to ensure accurate and proper campaign execution based on contract terms to manage and exceed clients' expectations.
• Order Generation and Maintenance: Responsible for understanding and becoming the go-to contact within the account pod regarding our in-house order management system and ad servers. Coordinate any changes/optimizations to original contract with internal departments/clients and ensure they are properly executed.
• Invoicing: Collaborate with Sales Invoicing, Finance and Credit to reconcile campaigns from a revenue standpoint through Folio system. Work with clients to resolve any differences in 3rd party reporting systems.

Qualifications & Experience...
• Bachelor's Degree
• 1-2 years relevant post-graduate work experience or related internship required, preferably in a corporate or start-up company environment. Client Service and/or Account Management experience a plus.
• Must have strong communication/interpersonal skills
• Able to multi-task in a fast paced environment
• Detail oriented and responsive, deadline-driven with strong quantitative reasoning skills
• Proficient in Microsoft Office (Excel, Word, and Outlook)

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

The Legal Bits…

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you're a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at recruitadmin@warnermedia.com.

Jobcode: Reference SBJ-g3m8kx-3-145-52-86-42 in your application.