Sr. Data Analyst - Corporate Planning
BMI
Nashville, TN
CAA is one of the world's leading entertainment agencies. The Technology department at CAA is a very dynamic and ever-changing environment. We pride ourselves on being at the forefront of technology in every aspect.
CAA is seeking a Junior to mid-level Network Administrator who is a hands-on technical resource who is responsible for supporting, troubleshooting, and maintaining network services. The qualified candidate will be a team player with strong troubleshooting skills and an eagerness to learn and grow. The ideal candidate has excellent time management, technical, and communication skills. This candidate also is end-user focused and driven by customer satisfaction.
Job Description
Responsibilities Include:
• Provide continuous improvement, troubleshooting, and maintenance execution for Network Services
• Support and utliziation of Monitoring technologies
• Primarily on-site with regular travel to remote offices
• Assisting in the secure implementation and ongoing configuration of Network Services
• Identifying problems in the environment and driving them to resolution
• Contributes to Business Continuity, High Availability and Disaster Recovery designs for Network Services
• Creating and updating network infrastructure documentation
• Documenting incidents, problems and requests in the company ticketing system
• Respond to outage alerts for multiple service area based on our follow-the-sun support model (periodic on-call)
• Work with Vendors until resolution (hardware, software, service)
Required Capabilities:
Skill set maintaining and monitoring a multi-site / multi-national network using the following technologies and skills:
• Cisco ASA, VPN, Wireless Networking, Cisco Prime, Meraki, Cisco Route/Switch
• Cisco Wireless solutions including Meraki
• Cisco routing and LAN / WAN configurations for high availability
• Support the internet of things including security cameras and WiFi devices
• Hands on rack/stack, patching, cable clean-up, connectivity testing
• Troubleshooting with Wireshark, Logic Monitor, Live Action and other network infrastructure tools
• Familiarity with Authentication products and tools
• Support critical network facilities including environmental controls and UPS in conjunction with vendor and facilities staff
• Telecommunication vendor management for coordination of implementations, migrations and upgrades
Desired Capabilities:
• Cisco IOS XE
• Cisco ISR/ASR routers
• Cisco FirePower, Prime, ISE
• Cisco Unified Communications (Call Manager, Jabber, Unity, UCCX, etc)
• Background in Windows systems administration and management
• Experience with MS Teams, especially video conferencing
• Microsoft PowerShell scripting
• Previous experience with Cisco UCS
• Working in an ITIL environment
• Experience with system virtualization (VMware/ Hyper-V)
• A/V or Theater experience a plus
Environment:
CAA has a service oriented collaborative environment where we help our colleagues then focus on our own work.
CAA maintains a fully-vaccinated environment, for the safety and health of employees and guests, to the extent allowed by local law. Where permitted, all CAA employees will be required to be fully vaccinated against COVID-19 (including any waiting periods) and provide approved documentation when: 1) working in or visiting any CAA office; 2) attending any CAA company events, whether in the office or not; or 3) meeting with clients at any location. CAA also expects that all employees will take responsibility for maintaining optimal vaccine levels; for instance, this may include receiving boosters for which they are eligible. If you are unable to get a vaccine due to a medical condition, disability, or a religious belief, CAA will consider your accommodation request. The Company's policies in this regard may be updated from time to time, as pandemic/endemic conditions and local laws evolve.
Jobcode: Reference SBJ-rj9911-54-173-214-79-42 in your application.
Creative Artists Agency (CAA), is the world’s leading full service entertainment, media, and sports agency. We represent many of the most successful professionals working in television, film, music, theatre, video games, sports, and digital content.