Human Resources - HRIS Coordinator

Job Description

Who We Are

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA's diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world's top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.

Description

Responsible for the support and maintenance of the HRIS system. Assist with the intake and assignment of all HRIS inquiries. Handle problems and both routine and non-routine situations by determining the approach or action to take. Assist with ensuring data entry/integrity, testing of system changes, training of systems to internal and external customers, and report writing. Perform a variety of day-to-day administrative HRIS functions ensuring processing and reporting of HR data. Work closely with subject matter experts to analyze data flows for process improvement opportunities. Work independently under general direction. Job duties:
• Assist with the intake and assignment of HRIS inquires through the HRIS mailbox.
• Provide day-to-day customer service, triage, and system support to existing and new system users in support of timely and accurate data in applicable system(s).
• Provide support for HR systems including, but not limited to, performing scheduled activities, researching, and triaging system errors, problems, unexpected results, or process flaws, and recommending solutions or alternate methods to meet requirements.
• Support configuration of Workday organizations, business processes, and activities (Core HCM, Recruiting, Benefits, Integrations, Onboarding, and Time Off/Leave Plans).
• Perform setup and audit of various HR data. Accountable for maintaining data integrity for systems.
• Responsible for the maintenance and monitoring of employee workflows and data entry into Workday.
• Development of standard reports for ongoing internal and external customer needs. Deliver routine daily/weekly/monthly reporting and respond to basic to intermediate ad hoc data requests.
• Prepare reports, graphs, charts, and statistics in support of Human Resources operations.
• Assist with the development and maintenance of training aids such as procedures, guidelines, and process documentation. Train associates, HR staff, and new system users on processes/functionality.
• Support primarily internal staff on small projects.
• Perform additional responsibilities as assigned.

Qualifications
• Bachelor's degree in Human Resources, Business, or related technical field preferred, or equivalent combination of education and experience.
• Two (2) years of experience with HRIS systems; general knowledge of HR functional areas, configuration, reporting and workflows.
• Two (2) years of experience with solid HRIS customer service, triage, reporting, and training material development orientation (job aides, audio, in person technical support).
• Good metrics, reporting, and business analysis technical acumen. Experience developing and generating reports, analytics, and dashboards.
• Strong listening, verbal, and written communications skills.
• Advanced MS Excel skills with good working knowledge of Word and PowerPoint.

Desired Qualifications
• Minimum of one (1) year of experience with Workday.
• Willingness and passion to learn additional Workday modules.
• Ability to act with integrity, professionalism, and confidentiality.
• Effective organizational and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to prioritize and meet appropriate deadlines in a fast-paced environment while handling multiple tasks simultaneously.

Please provide complete and legible information. An incomplete application may affect your consideration for employment.

The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.

CAA maintains a fully-vaccinated environment, for the safety and health of employees and guests, to the extent allowed by local law. Where permitted, all CAA employees will be required to be fully vaccinated against COVID-19 (including any waiting periods) and provide approved documentation when: 1) working in or visiting any CAA office; 2) attending any CAA company events, whether in the office or not; or 3) meeting with clients at any location. CAA also expects that all employees will take responsibility for maintaining optimal vaccine levels; for instance, this may include receiving boosters for which they are eligible. If you are unable to get a vaccine due to a medical condition, disability, or a religious belief, CAA will consider your accommodation request. The Company's policies in this regard may be updated from time to time, as pandemic/endemic conditions and local laws evolve.

Jobcode: Reference SBJ-g461wq-3-146-105-194-42 in your application.