Job Description
Assists the Creative Team with reception duties and administrative support using various tools and sources. Operates a multi-line telephone system to answer incoming call to direct and assist callers as needed. Responsible for interfacing with internal and external guests on various levels to represent BMI in a professional, positive manner.
LOCATION
Atlanta, GA office. BMI has transitioned back to working in the office on a regular hybrid schedule. At present, most team members are expected in the office three (3) days a week. Decisions regarding future transitions will take place in phases as BMI continues to closely monitor COVID-19 as employee safety is our priority.
FUNCTIONS OF THE JOB
• Answer incoming telephone calls, determine purpose of callers and forward calls to appropriate personnel or department. Deliver messages or transfer calls to voice mail when appropriate staff members are unavailable.
• Answer questions about organization and provide callers with address, directions and other information.
• Welcome on-site visitors, monitor/issues visitor passes, and determine nature of business and announce visitors to appropriate personnel.
• Research using various internal tools, including but not limited to the BMI participant database and email, as well as external tools.
• Update appointment and event calendars in Google Sheets as required.
• Create and print memos, correspondence, reports and other documents when necessary.
• Perform clerical duties as needed, such as filing, photocopying, mailing, shipping and collating.
• Regularly assist BMI affiliates, via the Atlanta Inbox, with questions about BMI's website, works registrations, reset online account login information, address changes, royalty statements and other inquiries pertaining to BMI.
• Maintain Office inventory, order office supplies and maintain equipment for Atlanta Office and Creative/ATL staff in Los Angeles and New York.
• Schedule affiliates to use the Atlanta Office writer's room and confirm Wi-Fi requests.
• Train and assist the Seasonal Temp for Holiday office coverage.
• Supports Executive Director with expense filing, calendar appointments and affiliate requests.
• Communicates and collaborates with graphic designers and department leaders on flyer designs for team events.
• Supports a variety of special events (Panels, R&B Hip Hop Awards, Holiday Dinner, Trailblazers & Employee Appreciation Day) with general administrative tasks, including but not limited to, booking accommodations, checking off guest arrivals, managing RSVP lists & preference lists, ticketing, escorting talent, generating tent cards, confirm seating arrangements, coordinating VIP preferences, confirming address/shipping details, mailing awards and generating reports.
• Regular attendance.
• Other duties as assigned.
• Supports our BMI Core Values and cultivates a culture of diversity and inclusion.
POSITIONS QUALIFICATION REQUIREMENTS
• Bachelor's Degree or equivalent preferred
• Minimum one (1) year of administrative experience
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office.
• Experience working with and maintaining database systems and reports, as well as word processing and spreadsheets.
• Able to establish a constructive and informative relationship with employees, management, writers, and publishers.
• Ability to interact professionally with a diverse employee population, and with all levels of staff and management.
• Able to work independently and with good judgment.
• Attention to detail.
• Ability to prioritize multiple assignments to meet deadlines.
• Strong typing and proofreading skills.
• Working knowledge of the music industry.
SALARY RANGE
The specific base salary offered to a successful applicant will be based on individual qualifications, skills, experience, and education. The pay range is subject to change at any time based on various internal and external factors. The position may also be eligible for one or more performance-based bonuses. In addition to cash compensation, BMI offers a competitive portfolio of benefits to its employees, as described below.
What We Give to You:
Health, dental, and vision insurance
401K with employer match
Flexible spending accounts
Paid vacation and paid sick/personal time
12 paid calendar holidays
Paid volunteer time off
Summer hours that offer more time for fun in the sun
Company paid life insurance
Up to 12 weeks paid parental leave
Tuition assistance for qualified team members
Commuter benefits (New York)
Amazing and engaging culture
Employee Resource Groups
BROADCAST MUSIC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER: All applicants will receive equal opportunity for employment without regard of race, color, sex, religion, nationality, age, sexual orientation, gender identity and/or expression, veteran's or marital status, disability, or any other cultural factor.
#LI-Hybrid
Jobcode: Reference SBJ-d2wyx2-44-220-251-236-42 in your application.