Sr Product Manager, Data Solutions & Instrumentation
Disney
Santa Monica, CA
Bally Sports is hiring a Help Desk role, under the Viz Director's supervision, provides technical support and distributes graphic elements to the 19 Regional Sports Networks and other Sinclair sports properties!
Essential Functions
• Support and troubleshoot technical issues with VizRt graphics output machines and associated stats software used for studio and remote broadcasts.
• Help maintain documentation on support tickets and calls for organization on software or hardware related issues
• Develop guidelines, user manuals, and FAQ's to support the production staff
• Work with producers and coordinators to fulfill graphics orders and deliver assets to remote and studio broadcasts.
• Assist in QC-ing and Uploading assets to our file delivery systems
• Assist the design team with overflow assignments
Education/Experience
• Bachelor's degree in Graphic Design, Computer Science or equivalent experience.
• Must be a self-starter who is willing to learn in a fast-paced environment.
• An overall understanding of live broadcast environments.
• Strong Windows/PC skills
• Must have a customer service type demeanor (professional, calm & patient), as you will be providing support in high-pressure situations both on the phone and via email.
• Must have flexible hours and available on weekends and holidays.
Other Skills
• Very organized and agile workflow proficiency with project management software.
• Ability to troubleshoot/problem solve with tight deadlines.
• Strong documentation skills.
• Knowledge of sports, including MLB, NHL and NBA is preferred.
• Familiarity with Photoshop and After Effects a plus.
#Ballys
Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer and Drug Free Workplace!
Jobcode: Reference SBJ-d5mmpe-35-175-174-36-42 in your application.