Twin Regional Operations Manager

Job Description

TWIN Regional Operations Manager (Northeast)
Overview

Audacy's TWIN division is in search of a Regional Traffic Operations Manager for its Northeast Region. This is a role that requires qualified candidates to be able to effectively lead a team of on-air reporters, Traffic data editors & producers, adapt to change, embrace innovation, manage multiple competing priorities on a routine basis and be able to respond to issues and concerns as they occur on a 24/7 basis for Audacy's TWIN operations in NY, Boston, Buffalo, Hartford, Miami, Rochester and Springfield, MA

Key Responsibilities and Accountabilities
• Ensure efficient and effective execution of information gathering, dissemination & delivery across AUDACY broadcast, social and digital platforms
• Leadership: Build and maintain high performing staff that serves both local and out of market AUDACY stations. Responsible for recruiting and maintaining twenty four hour staffing levels in accordance with local budget. Work with national and local content teams to ensure content continuity.
• Content: Satisfy the needs of the Station Brand Manager and Market Manager vision for content execution. Oversight of all TWIN Reporters and Editors including recruiting, training and regular performance critiques
• Partners: Ensure all Traffic Partners are delivering within your assigned territory as outlined in the national agreement. Responsible for oversight of all local traffic partners including but not limited to tip lines, app pushes, government authorities, etc.
• Ad Operations: Manage systems in place to ensure highest level of commercial, execution and compliance
• Future: Growing knowledge of local community traffic trends and new start-ups where Audacy could partner
• Budgeting: Responsible for assembly and delivery of the TWIN annual operations budget for entire region (markets outlined in day to day activities)
• Product Execution: Lead effort to manage TWIN execution in markets, ensuring compliance, not only in the quality delivery of TWIN reports, but also in effective execution of all TWIN platform sponsors including embedded sponsorships, entitlement mentions and in-report sponsorship integration. To be successful here, this will require routine execution monitoring in markets, along with assembling execution reports & airchecks for review by TWIN corporate managers and market POC's to isolate and escalate issues for swift remedy.

As part of the TWIN Management Team, participate in strategy development, budgeting and planning, assessment of results, and creation of appropriate action plans for the business

The anticipated starting salary range for New York City - based individuals expressing interest in this position is $70,000/yr to $77,000/yr. Salary to be determined by the education, experience, knowledge, skills, abilities and location of the applicant, as well as internal and external equity.

Audacy offers full time employees with a comprehensive benefits package to include: health care coordinator, medical, dental, vision, telemedicine, flexible spending accounts, health savings account, disability, life insurance, critical illness, hospital indemnity, accident insurance, paid time off (sick, vacation, personal, parental, volunteer), 401(k) retirement plan, discounted employee stock purchase, student loan payment assistance program, legal assistance, life assistance program, identity theft protection, discounted home and auto insurance, and pet insurance.

Responsibilities

Competencies and experience required:
• Expertise in leading or working within broadcast traffic or news
• Leading an operations function, ideally during a period of high growth or turnaround
• Experience developing and redesigning processes and reporting
• Operational analysis
• Ability to multitask, prioritize, and parallel many competing priorities
• Cross functional team leadership and participation, hands on approach
• Project management
• Business insight and judgment with exceptional follow through
• Proactive communicator regarding obstacles and progress

Day to Day Duties - New York & Regional Markets
• Regional TWIN oversight of content operations - Region includes New York, Boston, Buffalo, Hartford, Miami, Washington DC & Rochester
• Scheduling Traffic reporters for 24/7 content operations
• Managing Employee Time Off / Sick, and other call out from work issues
• Work with Audacy teams to address and remedy issues i.e. HR, payroll, IT, etc.
• Managing Payroll via the Ulti-pro system
• Aircheck sessions with reporters to maintain Quality Control
• Managing Off Peak Coverage (overnights/weekends)
• TWIN Ad operations / Integration projects
• Seek out and remedy execution issues in markets through the TWIN Listen-In initiative, which involves compiling reports & airchecks for review, along with working with TWIN corporate managers on setting a course for market remedy
• Managing in-report integration sponsorship affidavits not managed by Audacy Traffic & Continuity using the TWIN entitlement mentions tracking system
• Working with NY Traffic & Continuity on effective execution of signed logs after broadcast
• TWIN Leadership work (budget composition / managing expenses)
• Weekly TWIN Leadership meetings
• Innovation projects
• Managing IT, Technical and ENG issues
• Social Media/Digital - integration, metrics & growth
• Working closely with Sales on specs, initiatives and projects i.e. Ford Tech Tour
• Daily Staff Engagement
• Managing staff per the terms of the TWIN AFTRA collective bargaining agreement

Qualifications

Qualifications:
• Minimum 5-year traffic or news reporting for broadcast media
• 2-4 years' experience as a manager of a Traffic and/or Newsroom operation team
• Knowledge of New York City, Boston, Buffalo, Hartford, Miami, Rochester and Springfield, MA commuter Traffic geography a plus
• Must have a knowledge of Social Media and a mastery on growing a digital presence
• Must be computer literate, have excellent oral & writing and presentation skills
• Must be able to master budget worksheets using Excel and Google Sheets
• Must be proficient in audio editing software
• Must be helpful in the traffic & news gathering operations

Computer skills – Proficient

Google Suite, Excel, Word, Powerpoint, Email client. Must be computer literate

Responsibilities:

Competencies and experience required:
- Expertise in leading or working within broadcast traffic or news
- Leading an operations function, ideally during a period of high growth or turnaround
- Experience developing and redesigning processes and reporting
- Operational analysis
- Ability to multitask, prioritize, and parallel many competing priorities
- Cross functional team leadership and participation, hands on approach
- Project management
- Business insight and judgment with exceptional follow through
- Proactive communicator regarding obstacles and progress

Day to Day Duties - New York & Regional Markets
- Regional TWIN oversight of content operations - Region includes New York, Boston, Buffalo, Hartford, Miami, Washington DC & Rochester
- Scheduling Traffic reporters for 24/7 content operations
- Managing Employee Time Off / Sick, and other call out from work issues
- Work with Audacy teams to address and remedy issues i.e. HR, payroll, IT, etc.
- Managing Payroll via the Ulti-pro system
- Aircheck sessions with reporters to maintain Quality Contr

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Jobcode: Reference SBJ-gk51jp-18-223-0-53-42 in your application.