Training & Documentation Mgr., Localization Operations

Job Description

Job summary

The Training and Documentation Manager for Localization Operations will closely collaborate with Global Localization leadership, in partnership with overarching Post Operation Initiatives. They will create and update training documentation for all departmental and third party vendor localization workflows and systems to ensure consistency across titles / product types. This role will serve as liaison on behalf of localization to provide education and outreach to external partners, as well as train and brief the team internally.

Key job responsibilities
The role will partner with Prime Video, regional offices in territory, and third party vendors and trade groups to identify and document best practices and procedures. With that research, they will also develop the training curriculum and spec sheets across wikis, training courses, and process audits, as well as create documentation for all new localization tools and systems. This role is responsible for maintaining and updating all established and newly generated localization documentation. Additionally, they will be called upon to define, construct, and present localization process and workflow demonstrations to senior leadership, tech teams, and other stakeholders across Studios and Prime Video.

BASIC QUALIFICATIONS
• 3+ years of experience in a training program management role or similar with an undergraduate degree (in communication, education, technical or related field).
• 5+ years of experience in a training program management role or similar without a degree.
• 3+ years experience working with training software such as learning management systems (LMS's), basic learning technologies (e.g., webinar tools), and MS Office.
• Sample of previously generated training program and documentation.

PREFERRED QUALIFICATIONS
• Experience with a variety of centralized Subtitling and Dubbing localization workflows and product types, including movies or series across multiple regions and languages, or experience working in the local office of a global studio or post-production environment geared toward work with the same
• Experience with acquisition and delivery of assets from producing entities to a studio or vendor
• Direct experience utilizing 3P post vendors and technical/workflow mechanisms from the beginning (greenlight) to end (distribution) of episodic or feature content life cycles globally
• Direct experience with a variety of digital media workflows and asset management
• Documented examples managing multiple projects simultaneously, with follow through to meet aggressive deadlines
• Detail oriented with excellent and proactive organizational skills
• Advanced written and oral communication skills
• Self-motivated to work independently while being able to contribute successfully to cross-functional teams
• Fluent in entertainment, post-production, and localization terminology
• Competency of wide array of media asset types and digital transport mechanisms
• Familiarity with foreign languages (Spanish, German, Japanese, etc.)
• Experience with both technical and content metadata organization and submission
• Understanding of security standards, requirements and protocols for high-profile pre-release content
• Familiarity with component-based localization and mastering workflows such as IMF or MMC

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Jobcode: Reference SBJ-d9bo59-3-137-218-215-42 in your application.