Diversity Equity and Inclusion Program Manager, Student Programs

Job Description

We are seeking a Program Manager, who can help define our future as we expand into the DEI efforts within our Student Programs. If you are analytical and strategic, with a passion for TV and movies come join our highly collaborative team. You will have the opportunity to grow alongside your colleagues as well as to make autonomous decisions and own projects.

Responsibilities:
• Establish operational workflows and partner programs to enable our growth within Student Programs.
• Establish goals, plans and related metrics, track progress, and manage through obstacles to achieve program objectives
• Develop and deploy customer data and dashboards to enable strategy and decision-making
• Manage weekly, monthly, and quarterly operational and project reporting to track progress, manage escalations, and continuously drive the organization towards our goals.
• Perform complex analysis and create business-driving documents that surface key learnings and recommend new content business initiatives.
• Work cross functionally with the content acquisition, product management, engineering, merchandising, and operations teams to document and define initiatives and drive them through execution.

BASIC QUALIFICATIONS
• Experience implementing repeatable processes and driving automation or standardization
• Experience using data and metrics to drive improvements
• Experience defining and executing against program requirements
• 3+ years experience in program or project management
• 3+ years experience working cross functionally with tech and non-tech teams
• Experience defining and executing against program requirements

PREFERRED QUALIFICATIONS
• Work experience in building and managing operational teams for online services
• Ability to build positive long-term relationships with both internal and external partners and influence them to deliver results
• Ability to prioritize well and communicate clearly across all levels of the organization
• Demonstrated ability to understand and discuss technical concepts, make trade-offs and evaluate new ideas with technical employees
• Experience with writing functional requirements to create new tools or refine processes/policies.
• Passionate about understanding customers and their behavior in order to drive new feature development
• Competent to deliver results and prioritize tasks in a fast-moving, dynamic environment
• Experience managing, analyzing, and communicating relevant results to senior leadership
• Demonstrated ability to work cross-functionally with engineering, design, and marketing/business counterparts to deliver online products/services

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Jobcode: Reference SBJ-g4xx6q-3-133-131-168-42 in your application.