Sr. Program Manager, Music Privacy & Quality

Job Description

Job summary
At Amazon Music, big data is fueling the growth of our business. The Metrics and Data Platform team provides high quality data, insights, and self-service platforms used by 45+ teams in Amazon Music including BI, Data Science, Personalization, Search, and Marketing. We are seeking a Principal Program Manager to drive Amazon Music's strategy around data privacy and regulatory compliance (e.g., GDPR, CCPA, COPPA) as well as data quality. If you are passionate about protecting and improving the data of millions of customers, while helping maintain the highest standards for the experiences we build around music, this role is for you.

About Amazon Music

Key job responsibilities
This position will define requirements and priorities for Music's centralized privacy and data quality programs. Both programs will work closely with engineering teams that will build the services to manage data privacy and quality at scale across Amazon Music. This role will also work to define the data privacy and data quality standards and mechanisms for the entire Music organization and serve as the lead for these efforts across Music.

A successful candidate will be customer obsessed and have experience working in compliance or data governance at scale, and be adept at synthesizing a variety of resourcing and programmatic constraints into high quality programs and deliverables.

About the team
Imagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on cutting-edge consumer-facing products, where every single team member is a critical voice in the decision-making process. Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up. Welcome to Amazon Music, where ideas are born and come to life as Amazon Music Unlimited, Prime Music, and so much more.

Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. We are looking for new team members across a variety of job functions including software engineering/development, marketing, design, ops and more. Come join us as we make history by launching exciting new projects in the coming year.
Our team is focused on building a personalized, curated, and seamless music experience. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world, and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives.

Come innovate with the Amazon Music team!

BASIC QUALIFICATIONS
• 5+ years of experience in program or project management
• Experience using data and metrics to drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

PREFERRED QUALIFICATIONS
• Data-centric and analytical. You have experience using data and metrics to back up assumptions and assertions of business value. You also leverage your strong analytical skills and ability to dive deep to develop a nuanced understanding of your product and customers, and to create effective strategies. You also have a demonstrated ability to make high quality, high impact decisions in the absence of data and figure out how to gather data (through experiments, tests, etc) to support your decisions.
• Excellent communication skills. You are as comfortable speaking in front of the company at an all-hands meeting as you are writing a detailed six-page narrative on your products that you can defend with the highest levels of senior leadership.
• Strong collaboration skills. You have a proven ability to work across functions and across marketplaces to influence senior leaders. You quickly earn the trust of people you work with. People enjoy and have fun working with you.
• Excellent customer experience intuition. You obsess about customers and can translate customer needs into crisp, detailed requirements. You are able to develop innovative product solutions that are grounded in a deep understanding of customer needs.

The pay range for this position in Colorado is USD $115,000 - $160,000 (yr). However, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Jobcode: Reference SBJ-rvpey7-18-190-153-51-42 in your application.