Sr. Marketing Ops Manager, Amp

Job Description

Job summary
Want to build the future of live audio entertainment? Join Amazon's newest mobile app, Amp, where anyone can host live radio shows with the music they love. Currently in beta in the US, Amp's evolving how people discover and share music. Create a show, call-in, or bop along to some tunes – no subscription, additional hardware, or editing needed.

As part of an agile team, you will be working in a startup atmosphere while being able to leverage the resources of a Fortune-500 company. Amp is on the bleeding-edge of consumer-facing products, where every team member is a critical voice in the decision-making process. We build systems that will be distributed around the world, spanning mobile apps and voice-forward experiences on Amazon Echo devices, powered by Alexa. Amp products support our mission of delivering audio entertainment in new and exciting ways that creators and listeners will love.

The Amp team is looking for team members across a variety of functions, including software engineering/development, product, marketing, design, and more. Come make history, as we expand and launch Amp for millions of listeners.

We're looking for an experienced and highly motivated strategic marketing leader with a breadth of marketing experience across campaign execution, analytics and marketing technology to help scale our business. You will build and own the marketing operations infrastructure to support the efficient delivery of regular marketing campaigns. You will collaborate with departments across the organization including content, brand management, product marketing, programming, creator services, campaign production, creative directors and finance to build an operating model that effectively balances standardization and efficiency with creative out-of-the-box thinking and customer obsession.

This role can be based in New York, Los Angeles, or Atlanta.

Key job responsibilities
• Develop, plan and implement the marketing operations infrastructure to support the efficient delivery of marketing campaigns
• Own marketing resource utilization and organizational growth strategy. Build and oversee marketing operating model utilizing a combination of full time staff, flexible staff, agencies, and freelance teams
• In partnership with our operations team develop, manage and support key workflow automation tools to help drive organization scale including but not limited to creative production, asset management, and finance
• Partner with marketing leadership to drive the definition, measurement and tracking of marketing performance and efficiency.
• Collaborate with the Growth Marketing, Finance, and Analytics teams to oversee KPI goal setting, and acquisition funnel metrics. Track and Report on KPIs and campaign metrics to analyze their success.
• Actively monitor, analyze and report on the health of marketing contribution, program ROI, customer acquisition and campaign activity and results.
• Establish a rigorous analytical framework and manage the reporting and performance of all lifecycle initiatives
• Lead organizational goal setting, tracking and communication
• Develop and deploy marketing operations tool suites to drive team productivity
• Own marketing operations business reporting forums and present progress and learnings regularly

BASIC QUALIFICATIONS
• 6+ years of professional non-internship marketing experience
• Experience building, executing and scaling cross-functional marketing programs
• Experience using data and metrics to measure impact and determine improvements
• Experience using Microsoft Excel to manipulate and analyze data
• Experience presenting metrics and progress to goal to senior leadership
• Proven marketing experience with a breadth of knowledge around marketing operations and campaign execution
• Proven success operating in complex matrixed environments
• Experience building close working relationships with internal and external partners across social, marketing, creative agency, media, etc.
• Bachelors Degree

PREFERRED QUALIFICATIONS
• Experience in brand marketing, brand management, integrated marketing, product marketing, at a youthful, consumer-facing entertainment, technology, or retail brand
• Previous experience in music/entertainment
• Experience building and managing high performing teams

''Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction record.''

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Jobcode: Reference SBJ-rojw5p-13-59-243-194-42 in your application.