Full Time Job

Senior Product Manager - Tech, Live Event Merch

Amazon Music

Culver City, CA 07-22-2022
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  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description
Job summary
**We are open to this role being based out of Los Angeles, CA, New York City, NY or Seattle, WA.

About Amazon Music

The Amazon Music Merch team was launched to expand our music merch business line (apparel, CDs/Vinyl, accessories, etc.) and enrich Amazon channels with new fan experiences. We have launched merch collections for several livestream events with Top 20 Artists in the past few months, and are expanding on the vision with pop-up events and new livestream shopping features.

Amazon Music is looking for a driven, strategic, customer-centric Product Manager to help reinvent music experiences and grow our Music Merch business. Music and fashion have been intertwined for decades, and this leader will build new fan and artist experiences that authentically connect artists and fans-including new pop-up event capabilities across supply chain and logistics, and new shoppable content experiences for livestreams.

As a Sr. Product Manager-Technical, you will help define and build new features for artists and fans across Live Events, livestreams, Amazon Music, and Amazon.com. Product Managers on our teams are the CEO of the features they build and closely collaborate with Engineering, Project Management, Design, BI, and more, to set strategy for, define, design, and directly manage all aspects of the customer experience. A successful candidate will be customer obsessed, highly analytical, able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into high quality, simple products and applications that customers love. The candidate will need to be a self-starter who is able to deal with ambiguity in a fast-paced environment and think big while paying careful attention to detail.

The Amazon Music Merch team operates at the intersection of artists and their fans. We are a start-up team that is heavily focused on innovation, and with our growth we are seeking leaders focused on the next generation of products that serve artists.

Key job responsibilities
• Customer Insight & Innovation: You live and breathe customer insights. You and your team develop bold, innovative product solutions that are grounded in a deep understanding of customer needs.
• Product Delivery: Define and own your team's short and long-term product roadmap, including business cases, user stories, customer experience, and rapid delivery in an Agile environment.
• Business Growth: Managing the complete business of your product area including establishing key metrics, setting and meeting goals on customers, customer engagement, and retention.
• Cross-Functional Partnership: Foster tight partnerships with key stakeholders across Amazon. This role in particular requires strong relationships with peers on several teams.
• Communication: Proactively communicate your teams' plans and accomplishments in both verbal and written narratives to ensure alignment with senior leadership.

• 2+ years of experience with end to end product delivery
• 5+ years of technical product management, program management or engineering experience
• Bachelor's Degree
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience owning roadmap strategy and definition
• Experience owning feature delivery and tradeoffs of a product

• 2+ years of experience with end to end product delivery
• Experience leading engineering discussions around technology decisions and strategy related to a product
• Bachelor's Degree
• 7+ years product management experience in consumer facing technology industry
• Experience at the intersection of retail/shopping and a media business
• Experience in supply chain, logistics, and/or music/livestream capabilities
• You have shipped multiple products that successfully boosted active user numbers in a sustainable way
• Analytical and quantitative skills; bias towards data-based decision making
• Excellent customer experience intuition. You have the demonstrated ability to translate customer needs into crisp, detailed product requirements.
• Excellent communication skills, particularly written skills.
• Effective collaboration skills; proven ability to work across functions and influence senior leaders. You quickly earn the trust of people you work with.
• Passionate about music. We obsess over and build products that we want to use ourselves.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Jobcode: Reference SBJ-g621bn-3-236-225-157-42 in your application.

Company Profile
Amazon Music

Amazon Music reimagines music listening by enabling customers to unlock millions of songs, podcast episodes, and thousands of curated playlists and stations with their voice. Amazon Music provides unlimited access to new releases and classic hits across iOS and Android mobile devices, PC, Mac, Echo, and Alexa-enabled devices including Fire TV and more. With Amazon Music, Prime members have access to ad-free listening of 2 million songs at no additional cost to their membership. Listeners can also enjoy the premium subscription service, Amazon Music Unlimited, which provides access to more than 75 million songs and the latest new releases. Amazon Music Unlimited customers also now have access to the highest-quality listening experience available, with more than 75 million songs available in High Definition (HD), more than 7 million songs in Ultra HD, and a growing catalog of spatial audio. Customers also have free access to an ad-supported selection of top playlists and stations on Amazon Music. All Amazon Music tiers now offer a wide selection of podcasts at no additional cost, and live streaming in partnership with Twitch. Engaging with music and culture has never been more natural, simple, and fun. For more information, visit amazonmusic.com or download the Amazon Music app.