Site Reliability Engineer

Job Description

Want to be responsible for the gaming experience of millions of players? How about building the infrastructure that supports players from around the world?

Demonware is an independently run part of Activision Blizzard. We run every part of the players' online experience, from logging in to matchmaking to climbing the leaderboards, for popular video game franchises such as Call of Duty, Crash Bandicoot and Skylanders!
Our services impact almost half a billion players, we resolve big company challenges with a small company feel.

If you're passionate about working with technologies for low-latency, large scale systems in a collaborative environment then we'd love to hear from you!

Your impact:

You will join the Commerce team where we craft, build, run, and evolve our monetization services platforms for the Call of Duty franchise and other popular Activision titles. We lead all aspects of Inventory and Virtual Currency Management along with store management and purchase validation. We frequently interact with first party stores (like Sony, Microsoft, Battle Net, Steam, Apple, Google Play). Our team is largely based in Vancouver with some of us working remotely.

Day to Day:
• Be hands-on in crafting and scaling the services that directly enable game features driving revenue and player engagement.
• Level up innovative and scalable services.
• Apply technical expertise to improve the scalability and reliability of our services platforms that are built on open-source technologies.
• Be a critical part of a full-service, cross-disciplinary software engineering team, participating in all stages of the development process: technical design, peer reviews, resource planning, performance optimization, production deployment, and sustainment.
• Investigate and resolve problems at scale for our critically important services. Contribute to root cause analysis efforts. Help the team implement fixes and apply what we've learned to prevent recurring issues.
• Demonstrate a customer-first demeanor, keeping the success of our game studio partners and an excellent player experience front and center at all times.
• Influence our technology community with your expertise.
• Be a contributing member of the worldwide Demonware engineering community. Bring knowledge and standard methodologies and share your expertise with those who will benefit.
• Share comprehensive design feedback in the development of new services and service architecture, both with your own team members and with other teams across the company.
• Build long-term working relationships with senior online developers, technical directors, and producers across Activision's game studios.
• Strengthen service ownership at Demonware. Engage in mentoring more junior team members to level up this approach in other specialists.

About you:
• 2+ years practical experience in a DevOps environment
• 3+ years practical infrastructure experience, preferably in high-volume and/or critical production service environments
• Strong scripting skills: Unix shell programming and ideally Python or Go
• Experience working closely with: Grafana, Kibana, Jira
• Experience with compute and network hardware and architecture
• Firm grasp of Linux administration and core operating system concepts
• A desire to automate all the things
• Experience with version control systems, ideally Git
• Strong reasoning skills with experience bringing together sophisticated datasets from unconnected sources
• Some experience of data engineering and modelling would be an advantage
• Fundamental knowledge of how services interact with the underlying systems infrastructure and hardware
• An understanding of public clouds such as AWS, GCP and Azure
• Knowledge of container orchestration technologies (specifically Kubernetes)

Interview overview:

This is what you can expect from your interview process with us after speaking with your recruiter. We strive for you to meet as many of the people you will work closely with during the process.
• 1x 30-60 minute engineering screen call (with up to 2 people)
• 1x 3 hour technical conversations (1-3 people per session)
• 1x 30 minutes with other team members (with up to 3 people)

To read more: https://demonware.net/careers

Jobcode: Reference SBJ-r79jy8-3-16-66-206-42 in your application.